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Capital One · 10 hours ago

Senior Manager, Product Design

Plano, TX

Full-time

Hybrid

Senior Level

$176K/yr - $200K/yr

6+ years exp

Capital One is a leading information-based technology company on a mission to help customers succeed. They are seeking a Senior Manager of Product Design to drive design strategy and execution across internal systems, AI initiatives, mobile app design, and content design, while managing a diverse design team and communicating with VP-level stakeholders.

BankingCredit CardsFinanceFinancial Services

Comp. & Benefits

No H1B

Responsibilities

Drive the design strategy and execution across several key areas: internal systems, AI initiatives, mobile app design, and content design

Demonstrate established expertise in product design, leveraging a variety of skills across interaction, visual and service design

Reinforce a positive and inclusive team environment, set goals aligned to broader portfolio strategy, manage stakeholders, remove barriers and train and develop designers

Shape product direction and outcomes by leveraging deep design expertise, user insights, and an understanding of the business

Advocate for human-centered methodologies that align customer needs and business goals

Demonstrate strong knowledge of products, processes, customers, competitors and broader market trends to shape how Design should engage

Own the problem-solving approach (issue, impact, resolution) and apply good judgment when exploring alternatives and balancing competing interests or priorities

Engage partner expertise and perspectives from across the organization to support workstream projects and identify the people needed to move the work forward

Present work across levels and job functions, modeling a strategic human-centered approach that integrates design frameworks, data and research insights

Qualification

Product Design ExpertisePrototyping ToolsPeople LeadershipHuman-Centered MethodologiesStrategic DirectionCollaborationBusiness-FocusedCommunicationProblem-Solving