Auto-Owners Insurance · 7 hours ago
Bodily Injury Claims Specialist
Charlotte, NC
Full-time
Hybrid
Mid Level
3+ years expAuto-Owners Insurance is a top-rated insurance carrier that provides financial security by assisting individuals and businesses during losses. They are seeking a motivated Bodily Injury Claims Specialist to evaluate claims, determine coverage, and deliver exceptional customer service while handling complex claims investigations.
Auto InsuranceInsuranceLife Insurance
No H1B
Responsibilities
Assemble facts, determine coverage, evaluate the amount of loss, analyze legal liability, make payments in accordance with coverage, damage and liability determination, and perform other functions or duties to properly adjust the loss
Study insurance policies, endorsements, and forms to develop an understanding of insurance coverage
Follow claims handling procedures and participate in claim negotiations and settlements
Deliver a high level of customer service to our agents, insureds, and others
Devise alternative approaches to provide appropriate service, dependent upon the circumstances
Meet with people involved with claims, sometimes outside of our office environment
Handle investigations by telephone, email, mail, and on-site investigations
Maintain appropriate adjuster’s license(s), if required by statute in the jurisdiction employed, within the time frame prescribed by the Company or statute
Handle complex and unusual exposure claims effectively through on-site investigations and through participation in mediations, settlement conferences, and trials
Handle confidential information according to Company standards and in accordance with any applicable law, regulation, or rule
Assist in the evaluation and selection of outside counsel
Maintain punctual attendance according to an assigned work schedule at a Company approved work location
Qualification
Required
A minimum of three years of insurance claims related experience
The ability to organize and conduct an investigation involving complex issues and assimilate the information to reach a logical and timely decision
The ability to effectively understand, interpret and communicate policy language
The dissemination of appropriate claim handling techniques so that others involved in the claim process are understanding of issues
Assemble facts, determine coverage, evaluate the amount of loss, analyze legal liability, make payments in accordance with coverage, damage and liability determination, and perform other functions or duties to properly adjust the loss
Study insurance policies, endorsements, and forms to develop an understanding of insurance coverage
Follow claims handling procedures and participate in claim negotiations and settlements
Deliver a high level of customer service to our agents, insureds, and others
Devise alternative approaches to provide appropriate service, dependent upon the circumstances
Meet with people involved with claims, sometimes outside of our office environment
Handle investigations by telephone, email, mail, and on-site investigations
Maintain appropriate adjuster's license(s), if required by statute in the jurisdiction employed, within the time frame prescribed by the Company or statute
Handle complex and unusual exposure claims effectively through on-site investigations and through participation in mediations, settlement conferences, and trials
Handle confidential information according to Company standards and in accordance with any applicable law, regulation, or rule
Assist in the evaluation and selection of outside counsel
Maintain punctual attendance according to an assigned work schedule at a Company approved work location
The ability to work in the U.S. without current or future sponsorship is a requirement
Benefits
Matched 401(k)
Fully-funded pension plan (once vested)
Bonus programs
Generous paid time off including holidays, vacation days, personal time, and sick leave
Company
Auto-Owners Insurance
We are a team of hard working associates and local, independent agents who are proud to be among the nation's largest insurers of Life, Home, Car, and Business; and consistently ranked as a Fortune 500 company since 2002.
5001-10000 employees
Funding
Current Stage
Late StageRecent News
2024-04-10
2024-04-10
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