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Huntington National Bank · 10 hours ago

Consumer Loan Consultant Sr

Columbus, OH

Full-time

Hybrid

Mid, Senior Level

3+ years exp

Huntington National Bank is seeking a Consumer Loan Consultant Sr who will proactively manage consumer loan applications and communicate with branch colleagues and customers throughout the origination process. The role focuses on closing loans efficiently while providing excellent customer service and maintaining a high level of urgency in all activities.

Asset ManagementFinanceFinancial Services

No H1B

U.S. Citizen Only

Responsibilities

Manages a pipeline of consumer loan applications

Interacts directly with customers, internal partners such as bankers and underwriters, and third party service providers in the origination of consumer loan applications

Communicates by phone and email in a proactive, sales-oriented manner

Communicates terms, requirements, and conditions of customer's loan application and obtains customer acceptance

Expedites the origination process by keeping all parties up to date on the status of the application and communicating new information relevant to the transaction

Follows up with the customer, banker, and others as needed on any outstanding documents needed to satisfy underwriting requirements

Researches and resolves issues related to the application

Sells features and benefits of products to customers, cross-sells other products and services, up-sells loan amounts, and encourages additional account usage

Performs other duties as assigned

Qualification

Consumer lending experienceCustomer service skillsWritten communication skillsVerbal communication skillsOrganizational skillsManage prioritiesGoal orientedAttention to detail