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7-Eleven · 19 hours ago

Senior Digital Product Manager - Ops Innovation

Irving, TX

Full-time

Onsite

Senior Level

5+ years exp

7-Eleven, Inc. is an iconic brand with a rich history and a mission to contemporize the brand and redefine convenience. The Senior Product Manager will be responsible for elevating and modernizing products for the Operations team, developing new experiences that transform the business and shape the digital future.

Food and BeverageRetail

No H1B

Responsibilities

Seeks to empathize with and understand the end user deeply and use that knowledge to determine the fastest path to deliver value

Translates business goals and end user needs into product strategy; communicates direction and product priorities to the development team, other matrixed teams, and third-party partners

Identifies goals, metrics and analytics to determine product value; continually makes recommendations and refinements to the product backlog based on learnings

Manages and grooms the product’s backlog; makes future decisions based on the value that will be delivered

Monitors research as well as competitive landscape to recommend the best solutions and ensure that products remain or become best in class

Ensures that product directions balance both the user needs and business goals of driving sales, improving efficiency and enhancing customer satisfaction 25% Delivery & Execution

Works with user research and testing team to formulate, test and refine assumptions and hypotheses through user research and testing

Creates, prioritizes and accepts user stories; incorporates them into release planning

Makes product decisions that drive value on a daily basis

Identifies and considers pros, cons, issues, obstacles, dependencies and value associated with features and enhancements

Leads and mentors the team in standups, iteration planning sessions, product demos, and retrospectives

Condense complex technical concepts into non-technical language for stakeholders

Lead and mentor a team of Product Managers, fostering a culture of collaboration, accountability, and continuous improvement

Provide regular feedback, coaching, and career development guidance to help team members grow professionally

Set clear goals and expectations for the team aligned with business objectives

Conduct performance reviews and ensure timely recognition and constructive feedback

Act as a bridge between product teams and other departments (engineering, UX, marketing, etc.)

Ensure the team communicates effectively and delivers on commitments

Acts as a proponent of modern agile development practices

Advocates for the end user and stakeholder by becoming associated with the product, empathizing with and understanding user needs

Manages cross functional team and stakeholder expectations to execute on product strategy and provides education to requestors to determine prioritization based on tangible benefits and/or user experience

Responsible for talent acquisition, development and retention activities

Qualification

Digital Product ManagementUser Experience DesignAgile MethodologiesJIRAAnalytics SoftwareWireframing ToolsAnalytical SkillsStakeholder ManagementTeam Leadership

Required

Bachelor's Degree

5+ years of experience in digital/agile product management

Proven experience in translating customer needs into product features and user interface design, with proficiency in tools such as JIRA, Confluence, wireframing and analytics software

Strong Analytical skills