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National Car Rental · 5 hours ago

Evening Customer Service Exit Booth Agent - DAL Airport

Dallas, TX

Full-time

Onsite

New Grad, Entry Level

$19.39/hr - $19.39/hr

National Car Rental is part of Enterprise Mobility, the largest privately owned automotive rental and leasing company in North America. They are seeking a dedicated Customer Service Agent to provide superior service at the Exit Booth in Dallas Love Field Airport, ensuring a smooth rental car process for customers.

LeisureRentalTransportation

No H1B

Responsibilities

Prepare all rental documents accurately and completely

Verify car information and VIN number for security and car control

Provide additional service to Emerald Aisle members by offering our refueling option

Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image

Ensure that “Booth” is stocked with appropriate supplies to meet the needs of our customers

Provide all customers with undivided attention while assisting them at the exit booth

Make eye contact and greet all customers; thank customer at the conclusion of all transactions

Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary

Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer

Qualification

Customer serviceAttention to detailCommunication skillsProblem-solving skills

Required

Must be at least 18 years of age

Must have a valid drivers license with no more than 2 moving violation and/or at-fault accident on driving record in the past 3 years

No drug or alcohol related conviction on driving record in the past 5 years

Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

Apart from religious observation, must be available to work the following schedule as part of an operational shift bid including weekends, nights and holidays: Tuesday-Saturday 4:00pm-12:00am