Lakeview Loan Servicing, LLC. · 10 hours ago
PROCESSING MANAGER
Horsham, PA
Full-time
Onsite
Senior Level
5+ years expLakeview Loan Servicing is seeking a Processing Manager responsible for overseeing a team of mortgage processors. The role involves ensuring compliance with loan origination processes, managing productivity, and enhancing the customer experience throughout the loan closing and funding process.
FinanceFinancial ServicesMortgageReal Estate
Responsibilities
Assist Training and Development with the creation and updating of job aids and training, as warranted, to make processing procedures as efficient as possible
Analyze reports from the loan origination system as to apply to the management of the Processing team
Address pertinent questions and inquiries for both internal and external parties
Direct employees in the processing department on the company’s processes and procedures as they pertain the Encompass loan origination system
Manage department workflow resulting in efficiencies as expressed from Senior Management
Assist in resolving escalated customer inquiries including but not limited to: processing status, funding regarding payments, escrows, or any other issue that may arise
Manage internal and external expectations on timelines, and processes, as it pertains to the Processing team
Assist post-closing manager, as requested, to obtain resolutions on closed loan issues
Assist with the assignment of files to appropriate processing staff
Manage and perform multiple tasks accurately in a fast-paced and challenging environment
Respond to QA and QC monthly audit findings on loan level as requested
Coaches and trains Loan Processor’s to successfully meet the expectations of their position
Holds weekly team meetings to assist them in achieving their production and compliance goals
Qualification
Required
Ability to work in a fast pace environment while maintaining the highest of quality
Excellent oral and written communication skills
Strong interpersonal and organization skills
Strong attention to detail
The ability to work a flexible schedule
Knowledge of mortgage loan process
Experience dealing with regulatory compliance (RESPA, TILA, TRD, AIR, Reg X, Reg Z)
Knowledge of preparation and calculation of mortgage loan closing documents
Knowledge of title insurance commitments and exceptions and legal descriptions
5 years of mortgage processing experience required
2 years of management within the mortgage industry
Preferred
College degree preferred
Experience in Encompass LOS is highly preferred
Company
Lakeview Loan Servicing, LLC.
BEWARE of Unsolicited Job Offers that request a personal ID!!! Lakeview Loan Servicing, LLC (“Lakeview”) is a uniquely qualified mortgage finance company dedicated to assisting our customers with efficient and affordable refinancing and purchase options.
501-1000 employees
H1B Sponsorship
Lakeview Loan Servicing, LLC. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (29)
2024 (6)
2023 (8)
2022 (6)
2021 (2)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Steve Lemmon
Chief Marketing Officer - Originations
Recent News
Business Insider
2025-07-16
Company data provided by crunchbase