TransPerfect Connect · 5 hours ago
Remote Bilingual Interpreter
United States
Full-time
Remote
New Grad, Entry Level
0+ years expTransPerfect Connect is the world’s leading provider of interpreting services, and they are seeking highly fluent, professional bilingual speakers to join their team as interpreters. The role involves providing consecutive interpretation services in a structured, call center-style environment, ensuring accuracy and neutrality while managing live calls across various industries such as healthcare and legal.
Translation & Localization
Responsibilities
Provide consecutive interpretation services between English and Cantonese/Mandarin/Vietnamese/Korean/French/Haitian Creole across various industries (medical, legal, customer service, etc.)
Ensure complete accuracy, clarity, and neutrality in interpretation—preserving tone, intent, and emotion
Maintain confidentiality and impartiality at all times
Manage call flow professionally, including respectfully intervening when clarification is needed
Demonstrate emotional intelligence, especially in high-pressure or emotionally charged interactions
Apply short term memory retention, active listening, and note taking techniques to manage longer exchanges
Remain strictly within the interpreter’s role without offering personal opinions or advice
Participate in ongoing training, coaching, and feedback sessions to maintain and enhance performance
Utilize basic computer tools (MS Office, internal platforms) to effectively manage calls and log activity
Qualification
Required
High school diploma or equivalent (required); college education preferred
Fluency in English and Cantonese/Mandarin/Vietnamese/Korean/French/Haitian Creole, with B2+ proficiency or higher
Ability to pass a language and interpreting skills assessment
Minimum of 6 months of call center, customer service, or interpreting experience
Strong verbal communication, bilingual accuracy, and ethical decision making
Proven ability to think clearly and act professionally in fast moving, emotionally complex situations
Strong sense of professional responsibility, integrity, and time management
Comfortable with assertive communication and session control
Basic computer skills, including typing and MS Office navigation
Quiet, distraction-free workspace conducive to active listening and sustained concentration
Stable home internet connection (cable, DSL, or fiber; cellular data and hotspots not permitted)
Identity Qualification: Throughout the recruiting and training process, candidates and new hires are required to provide valid, government-issued photo identification. Failure to provide a valid photo ID when requested will result in removal from consideration and disqualification from training
Preferred
Certification in medical, legal, or community interpreting (strong plus)
Experience with remote work tools and communication platforms
Benefits
Comprehensive benefits package, including medical, dental, vision, 401k, paid time off, company-sponsored life insurance, short-term and long-term disability, and flexible spending account options
Private health insurance and access to a collaborative, supportive team environment
A proactive and accessible HR department that focuses on the staff’s health and happiness
Company
TransPerfect Connect
TransPerfect Connect is a leading provider of Global Contact Center services, and remote interpreting solutions including Over-the-Phone Interpretation (OPI), video remote interpretation, as well as multilingual email and chat support.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase