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Nikon Metrology · 4 hours ago

Technical Training & Development Manager

Plymouth, MN

Full-time

Hybrid

Mid Level

4+ years exp

Nikon Metrology is a global company offering opportunities to shape and define innovation. The Technical Training and Development Manager is responsible for the training and development of the X-ray service team, including developing and conducting competency assessments and training programs.

Mechanical Or Industrial Engineering

Responsibilities

As needed develop and maintain technical knowledge of the X-ray product line

Develop and lead training programs for the service team

Develop and maintain associated documentation for training programs

Train, assess & certify as appropriate new field service team members

Train in all associated hardware, software and administrative responsibilities such as technical reporting and time keeping

Maintain records and issue certificates for service team training

Provide technical support for new techs

Responsible for development and maintenance of preventative maintenance checklists

Develop basic fault-finding guides for the field service team

Provide technical support through Nikons ticketing system when necessary

In-field and in-house Service responsibilities

All other duties as needed

Qualification

Technical training experienceX-ray systems knowledgeVolume Graphics SoftwareMS Office proficiencyCustomer understandingSpanish languagePresentation skillsProblem-solving skills