Arc3 Gases ยท 5 hours ago
Inside Sales Representative
Rocky Mount, NC
Full-time
Onsite
New Grad, Entry LevelArc3 Gases is a family-owned distributor of industrial gases and welding supplies, focusing on delivering solutions with a commitment to family values. The Inside Sales Representative will be responsible for driving sales by providing technical expertise and exceptional customer service to both existing and potential customers.
Health CareManufacturingMedical
Responsibilities
Sell industrial, medical, and specialty gases along with welding supplies and related equipment to walk-in customers
Provide excellent customer service in a timely manner by answering phone calls, handling customer complaints, providing all necessary paperwork in relation to purchases, retrieving stock, and assisting in loading customer vehicles
Advise customers on equipment and materials needed and procedures to follow to complete tasks they wish to perform
Possess strong welding product knowledge and self-management skills to deliver superior customer service
Anticipate customer needs and expectations (i.e., product orders, potential sales, service issues, technical support needs) and share that vital information with appropriate Arc3 personnel
Notify the purchasing department when there is a shortage or outage of products
Act with integrity and a sense of urgency, be reliable and persistent, and build strong, long-term customer relationships
Drive a company vehicle to deliver products to customers when the primary driver is unavailable or business needs dictate
Always maintain a professional demeanor and appearance
Provide support to other team members by preparing orders and ordering supplies as needed
Perform any other duties that may be assigned by Arc3 Gases
Qualification
Required
Must be able to work in the United States
Must be 18 years or older
Must be able to lift and carry up to 75lbs of merchandise as needed
Must have a valid license with clean driving record
Must have Class B CDL with hazmat endorsement
Must have computer skills or some knowledge of computer order entry system
Must have exceptional customer service communication skills
Must have the ability to work independently and under pressure to meet deadlines
High School Diploma or Equivalent is required
Preferred
Welding or Technical Education
Benefits
401(k) Retirement Plan with Company Match
Health, Dental, and Vision Insurance
Health Care and Dependent Care Flexible Spending Accounts
Health Savings Accounts with Annual Company Contribution
Company Paid Short-Term and Long-Term Disability Insurance
Company Paid Life and Accidental Death and Dismemberment Insurance
Voluntary Life, Critical Illness, and Accident Insurance
New Employee Referral Bonus Program
Tuition Reimbursement
Paid Time Off
Paid Holidays
Employee Assistance Program
Wellness Program with Health Insurance Premium Discounts
Company Paid Uniforms
Personal Protective Equipment Reimbursements
Company
Arc3 Gases
Arc3 Gases is a welding supplies and equipment firm specializing in industrial and medical gases.
Founded in 2013
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase