Pinnacle Services, Inc. · 2 hours ago
Residential Program Manager
Pinnacle Services, Inc. is dedicated to providing quality services to individuals with developmental disabilities. They are seeking a full-time Residential Program Manager to oversee the operations of a residential site, ensuring the delivery of high-quality care and support to residents.
Individual & Family Services
Responsibilities
Oversight of site operations and program service delivery including medication administration, coordination of medical appointments, meal planning/preparation, transportation, maintenance, implementation of program plans, data collection/documentation, site cleanliness, maintaining supplies and groceries
Coordination of staff scheduling to ensure consistent service delivery
Ongoing quality assurance and improvement to ensure compliance with policies, procedures, and DHS/245D licensing and service delivery requirements
Providing active support and direct care to individual(s) with developmental disabilities and/or mental health diagnoses, including personal and medical cares as necessary
Providing initial and ongoing training, direct supervision, and coaching of Direct Support Professionals
Ensuring medication administration compliance through regular review, observation, and follow up on medication errors
Prioritizing the use of person-centered practices and positive strategies to support the individual(s) served in the quality of life they want to live, and the skill sets they would like to develop to support that quality of life
Serving as the emergency contact and first point of contact for individual(s) served, Direct Support Professionals, and external stakeholders/Support Team
Qualification
Required
Driver's license, current automobile insurance, and access to reliable transportation
At least one year of direct care experience working in a 245D licensed setting
Previous supervisory experience
Experience using Therap
Meet one of the following DHS Program Coordinator Standards: possess a baccalaureate degree in a field related to human services, education, or health and one year of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older, or equivalent work experience providing care or education to vulnerable adults or children
possess an associate degree in a field related to human services, education, or health and two years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older, or equivalent work experience providing care or education to vulnerable adults or children
possess a diploma in a field related to human services, education, or health from an accredited postsecondary institution and three years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older or equivalent work experience providing care or education to vulnerable adults or children
possess a minimum of 50 hours of education and training related to human services and disabilities; and
possess four years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older under the supervision of a staff person who meets the qualifications identified
Preferred
3 years of direct care experience in a 245D licensed setting
2 years of supervisory experience in a 245D licensed setting
Knowledge of the basic skills used in DBT (Dialectical Behavior Therapy)
Experience working with individuals with RAD, PTSD, FASD, Bipolar Disorder, and Borderline Personality Disorder
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Short Term Disability
Voluntary Life Insurance
Flexible Spending Account
Paid Time Off
7 Holidays
401K Eligible to contribute 6 months from start date.