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Midland States Bank · 2 hours ago

Intern - Product Specialist

Maryland Heights, MO

Internship

Onsite

Intern

$15/hr - $15/hr

Start in 2026 Spring

Midland States Bank is a unique financial institution focused on personalized customer solutions. The Product Specialist Intern will assist the Commercial Services team in supporting the rollout of a new Business Online Banking platform, gaining exposure to digital banking and customer communications while collaborating with product management.

BankingFinanceFinancial ServicesWealth Management

H1B Sponsor Likely

Responsibilities

Assist with the summer rollout of the new Business Online Banking platform, supporting customer communication and internal coordination

Contribute to business process evaluation and improvement efforts to enhance efficiency and customer satisfaction

Collect and analyze customer feedback and data metrics to help measure success and identify opportunities for optimization

Collaborate with product managers to evaluate ancillary banking products and digital tools

Support team initiatives that enhance the bank’s High Tech, High Touch digital experience strategy

Participate in meetings, project reviews, and learning sessions with leaders across operations, IT, and customer service

Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA)

Perform other duties as assigned

Qualification

Business Online BankingMicrosoft ExcelCustomer serviceAnalytical mindsetDigital technologyProcess improvementCommunication skillsTeamwork abilities

Required

Enrolled in a degree program in Business, Marketing, Information Technology, or a related field, with at least two years of coursework completed

Demonstrated interest in banking and/or digital technology

Strong customer service and active listening skills

Analytical mindset with attention to detail

Excellent communication and teamwork abilities

Proficient in Microsoft Excel, Teams, and adaptable to new software tools

Must be available mid-May through late July 2026

Must be available Monday–Friday, 8:00 a.m.–5:00 p.m. (40 hours/week)

Must reside locally and report to the Park 270 office in Maryland Heights, MO

Benefits

Comprehensive healthcare

Well-being benefits

Paid family leave

Generous paid time off

Banking perks

Employee Stock Purchase Plan

401K plan with company match

Opportunity to participate in our Non-Qualified Deferred Compensation plan

Company

Midland States Bank

Midland States Bank is a community-based financial holding company.

Founded in 1881

Effingham, Illinois, USA

501-1000 employees

https://www.midlandsb.com

H1B Sponsorship

Midland States Bank has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2022 (1)