Dana-Farber Cancer Institute · 14 hours ago
Cellular Therapy Financial Counselor
Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. The Cellular Therapy Financial Counselor is responsible for coordinating all financial phases of Stem Cell Transplant and Immune Effector Cell therapy, ensuring effective communication of patient financial status with the Clinical Team.
CommunitiesHealth CareHealth DiagnosticsHospitalNon ProfitOncology
Responsibilities
Accepts transplant and IEC team assignments from the Clinical Team and begins the detailed review of transplant and Immune Effector Cell (IEC) benefits, including preparing the Transplant and IEC Patient Introduction Letter and updating and completing registration
Verifies eligibility and coverage for transplant and / or IEC services. Pursues insurance approvals and coverage by submitting medical documentation required for referral/authorization at each phase of the transplant and IEC, including IEC and transplant evaluation, donor search, workup and post-transplant and IEC follow up care
Acts as the liaison for Dana-Farber Cancer Institute and its partner facilities for the insurance Case Manager/Medical Director and patient
Participates in weekly Clinical Team meetings and communicates the patient’s financial clearance status necessary to assist with clinical decision making. Coordinates with patient/provider in appealing denied services, including coordinating peer to peer conferences
Serve as a resource to patients, families and staff regarding transplant and IEC financial issues through policy explanations, financial assistance program discussions, and application assistance
Prepare Financial Waivers and Advanced Beneficiary Notices (ABN) for patients with insurance plans that may not cover transplant or IEC services at Dana Farber Cancer Institute
Complies with all transplant and IEC billing practices including updating the appropriate billing plans in Dana Farber’s Hospital Information System as well as updating third party websites with clinical dates and submission of administrative documents required by payers at time of admission
Performs review of each patient visit to determine if visit was transplant related for accurate billing to occur
Documents all patient account correspondence in the appropriate note field, designated forms, or databases; this includes all phone calls incoming and outgoing, referral/authorization number data, and any other account knowledge that becomes available
Performs other duties and projects as assigned
Qualification
Required
High school diploma or GED required
Knowledge of insurance coverage verification, detailed benefit investigation, or clinical authorizations
Knowledge and comprehension of ICD-10 and CPT coding, medical terminology, or insurance standards and regulations
Knowledge of managed care policies and medical terminology
Knowledge and understanding of prior authorization and billing practices
Knowledge and understanding of the bone marrow transplant and IEC process and related billing practices
Excellent customer service and communication skills
Analytical problem-solving skills and mathematical/ accounting skills
Good technical skills with experience with Microsoft Office and Epic
Ability to prioritize and meet pre-determined deadlines
Ability to develop and maintain relationships with the clinical teams, case managers and other contacts
0 years of experience required
Participates in weekly Clinical Team meetings and communicates the patient's financial clearance status necessary to assist with clinical decision making
Coordinates with patient/provider in appealing denied services, including coordinating peer to peer conferences
Serves as a resource to patients, families and staff regarding transplant and IEC financial issues through policy explanations, financial assistance program discussions, and application assistance
Prepares Financial Waivers and Advanced Beneficiary Notices (ABN) for patients with insurance plans that may not cover transplant or IEC services at Dana Farber Cancer Institute
Complies with all transplant and IEC billing practices including updating the appropriate billing plans in Dana Farber's Hospital Information System as well as updating third party websites with clinical dates and submission of administrative documents required by payers at time of admission
Performs review of each patient visit to determine if visit was transplant related for accurate billing to occur
Documents all patient account correspondence in the appropriate note field, designated forms, or databases; this includes all phone calls incoming and outgoing, referral/authorization number data, and any other account knowledge that becomes available
Performs other duties and projects as assigned
Preferred
Knowledge of hematology/oncology and/or cellular therapy services
Associate's or bachelor's degree
Company
Dana-Farber Cancer Institute
Dana-Farber Cancer Institute is a center dedicated to carrying out adult and pediatric cancer treatment activities and advanced research.
H1B Sponsorship
Dana-Farber Cancer Institute has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (191)
2024 (145)
2023 (155)
2022 (139)
2021 (105)
2020 (113)
Funding
Current Stage
Late StageTotal Funding
$88.08MKey Investors
Elaine and Eduardo Saverin FoundationThe DeGregorio Family FoundationLlama
2025-11-24Grant· $20M
2025-05-06Grant· $1M
2024-09-24Grant· $0.5M
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