Physical Therapy at St. Luke's · 14 hours ago
Scheduling Coordinator SLPG, General Surgery
Orwigsburg, PA
Full-time
Onsite
Entry Level
2+ years expSt. Luke's is dedicated to providing excellent care and improving access to healthcare in the communities they serve. The Scheduling Coordinator SLPG is responsible for coordinating and scheduling services among outpatient practices and hospital departments, ensuring efficient appointment scheduling and communication between patients and healthcare providers.
Health CareHospitalRehabilitation
Responsibilities
Coordinates and schedules various appointments for patients
Coordinates and completes accurate basic registration, demographic, and insurance information to ensure timely and accurate payments for services while scheduling appointments as well as collecting all pertinent information needed and required to complete referral or pre-certification process
Determines patients' financial needs and assists when necessary
Communicates with other departments on the coordination of services
Maintains flow of communication by providing information and direction to patients, and if necessary, identifies other staff members for a patient to speak with to resolve questions and concerns
Schedules all appropriate pre-operative tests and blood work
Discusses pre-operative instructions with the patient, as directed by physicians
Schedules and coordinates operating room time, according to physician scheduling protocols
Coordinates all business and clinical paperwork prior to surgery, using physician-approved forms and checklists; has paperwork ready for surgeon prior to the day of surgery
Continuously reviews surgical schedules to ensure optimization of block time and maximization of efficiency is achieved
Maintains confidentiality of all materials handled within the Network/ Entity as well as the proper release of information
Complies with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements
Demonstrates/models the Network’s Service Excellence Standards of Performance in interactions with all customers (internal and external)
Demonstrates Performance Improvement in the following areas as appropriate: Clinical Care/Outcomes, Customer/Service Improvement, Operational System/Process, and Safety
Complies with Network and departmental policies regarding attendance and dress code
Demonstrates competency in the assessment, range of treatment, knowledge of growth and development and communication appropriate to the age of the patient treated
Responds to written and telephone inquiries from patient and carriers regarding planned surgeries
Maintains communication among the physician, patient, insurance company and hospital at all times
Maintains patient confidentiality; complies with HIPAA and compliance guidelines established by the practice
Maintains detailed knowledge of practice management and other computer software as it relates to job functions
Attends continuing education courses as requested
Attends all regular staff meetings
Other related duties as assigned
Qualification
Required
High school diploma required
Two years of related experience preferred
Comfortable using email and interacting with computer applications
Knowledge of practice management and word processing software
Ability to perform multiple and diverse tasks simultaneously
Strong written and verbal communication skills and cheerful attitude
Able to enter data into the computer system accurately
Preferred
College education or trade school preferred
Company
Physical Therapy at St. Luke's
Physical Therapy at St. Luke's is a patient-oriented rehabilitation practice that emphasizes education, healing, and exceeds expectations.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase