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Dorsia · 7 hours ago

Senior Product Manager, Consumer Experience

New York, NY

Full-time

Onsite

Senior Level

$175K/yr - $240K/yr

5+ years exp

Dorsia is a hospitality-tech startup redefining access to dining experiences through technology. The Senior Product Manager will lead the evolution of the consumer application, focusing on user experience and collaboration with cross-functional teams to enhance usability and performance.

Online PortalsReservationsRestaurantsSoftware

H1B Sponsor Likely

Responsibilities

Own the end-to-end product strategy and roadmap for the core consumer app experience (mobile-first)

Define product vision, KPIs (e.g., MAU, key funnel conversion rates, time-to-value), and success metrics aligned with user satisfaction and booking volume

Champion the user experience, driving feature development and optimization that enhances usability, accessibility, and app performance

Work with a cross-functional team to execute roadmap items with precision, speed, and quality

Deeply audit and optimize critical user flows, including restaurant discovery, search filtering, reservation booking, and in-app communication

Partner closely with the design team to transform wireframes and prototypes into best-in-class features that adhere to modern mobile UX standards

Focus on reducing friction and increasing conversion at every touchpoint within the core app funnel

Immerse yourself in user behavior, sentiment, and needs using qualitative research (interviews, usability testing) and quantitative data (funnel analysis, heatmaps)

Translate user feedback and insights into clear, actionable product requirements and prioritized features

Maintain a sharp awareness of competitor apps and emerging consumer mobile trends to keep Dorsia's experience cutting-edge

Be the connective tissue between Design, Engineering, Marketing, Data, and Operations, ensuring alignment on the consumer product vision

Own cross-team coordination, feature documentation, and launch readiness for all app updates

Partner closely with analytics to identify drop-off points, surface optimization opportunities, and track the impact of UX changes

Use tools like Mixpanel, Looker, and user session recordings to generate insights independently

Bring a strong hypothesis-driven mindset to every product decision, prioritizing experiments that improve the core user journey

Qualification

Product managementUX/UI designMobile app developmentData analysisUser researchCustomer empathyCommunication skillsStrategic thinking

Required

5+ years in product management roles, with a proven track record of owning core consumer mobile app surfaces end-to-end

Deep expertise in UX/UI design principles, information architecture, and mobile development ecosystems (iOS/Android)

Experience leading 0→1 launches and iterating on mature product surfaces in a high-volume consumer environment

Fluency in modern software development processes and comfort working with design and engineering teams to deliver high-quality, pixel-perfect experiences

Advanced analytical skills: ability to query, model, and interpret data using SQL and behavioral analytics tools

Excellent communication and storytelling skills–able to articulate complex UX challenges and inspire alignment toward a solution

Strong product intuition backed by rigorous user research and usability testing

Builder's mindset with a bias for action and a relentless focus on the user

Strategic thinker with deep customer empathy and an exceptional attention to detail in visual and interaction design

Comfortable with ambiguity and rapid iteration based on user feedback

Passionate about food, hospitality, and creating magic through intuitive mobile technology

Benefits

Equity

Full suite of benefits including medical, dental, vision, and FSA

401(k) plan

Flexible PTO

In-office lunch three times a week

Employee dining credits

One Medical membership, Teladoc, Talkspace, Kindbody access

Company

Dorsia

Dorsia is a members-only platform that offers reservations at in-demand restaurants in major cities

Founded in 2021

Miami Beach, Florida, USA

11-50 employees

https://www.dorsia.com

H1B Sponsorship

Dorsia has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)