Newbury Residential, Inc. · 7 hours ago
Community Manager
Kingsport, TN
Full-time
Hybrid
Mid, Senior Level
3+ years expNewbury Residential is a leading property management company committed to providing exceptional living experiences to residents. As a Community Manager, you will be responsible for ensuring a welcoming community environment, managing the leasing process, maintaining high occupancy rates, and ensuring resident satisfaction.
Property ManagementReal EstateResidential
Responsibilities
Provide overall leadership and direction for the community, ensuring operations meet Newbury’s performance, compliance, and resident satisfaction standards
Oversee all leasing, marketing, resident relations, and daily office operations
Ensure full compliance with LIHTC regulations, Fair Housing laws, and other applicable state and federal guidelines
Review, approve, and maintain resident files for accuracy, income eligibility, and audit readiness
Monitor occupancy, delinquency, renewal rates, and compliance reports to drive financial and operational performance
Develop and implement marketing strategies to maintain stabilized occupancy while adhering to program guidelines
Manage accounts receivable, collections, and approve invoices in line with property budgets
Recruit, train, and supervise on-site staff, fostering a positive team culture that reflects Newbury’s core values
Conduct regular property inspections to ensure curb appeal, cleanliness, and preventative maintenance
Collaborate with Regional Manager, Compliance, and Maintenance teams to address operational challenges and implement solutions
Build and maintain positive relationships with residents through communication, conflict resolution, and resident event planning
Lead annual recertification process and ensure deadlines are met without jeopardizing compliance or resident satisfaction
Qualification
Required
Strong knowledge of LIHTC compliance including initial certifications, annual recertifications, student rule, and file audit requirements
Strong knowledge of Fair Housing laws and leasing compliance standards
Demonstrated leadership skills and experience managing or mentoring property teams
Exceptional organizational and time-management skills with the ability to prioritize multiple tasks across various locations
Excellent communication, interpersonal, and problem-solving abilities
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Creative mindset with experience in social media management and grassroots marketing
Ability to work independently and as part of a team
Strong sales and negotiation abilities
Valid Driver's License and reliable transportation
Ability to lift up to 25 pounds and navigate properties with stairs, uneven surfaces, or outdoor terrain
Ability to work flexible hours including some evenings
Preferred
Outgoing with previous leasing or sales experience in property management, real estate, or hospitality preferred
Minimum 3 years of experience as a Community Manager is a plus
Proficiency in property management software (Entrata preferred)
High school diploma or equivalent required; college degree in Marketing, Business, or related field a plus
Benefits
Competitive Salary & Bonus Opportunity
Health, Dental, and Vision Insurance
Health Savings Account
Generous Paid Time Off
401K with Company Match
Ongoing Training and Professional Development Opportunities
Company
Newbury Residential, Inc.
Newbury Residential, Inc.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase