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Nuvision Federal Credit Union · 7 hours ago

Enterprise Systems Analyst - Full Time - Remote (AK,AZ, So.CA, FL,NV,TX,WA,WY)

United States

Full-time

Remote

Mid, Senior Level

$89K/yr - $134K/yr

3+ years exp

Nuvision Federal Credit Union is seeking an Enterprise Systems Analyst to improve system efficiencies and enhance the member experience. The role involves troubleshooting enterprise systems issues, managing daily workloads, and participating in multiple project implementation teams.

Banking

No H1B

Responsibilities

Maintains both an in-depth, technical knowledge of the enterprise systems managed, plus a thorough understanding, and strong partnering relationship with the business units being supported, providing technical support to ensure business and technical issues are resolved timely and effectively. Finds and deploys solutions to fix issues, build efficiencies, and improve the member experience

Work with the business units in educating them on new functionality and product offerings available from vendors. Stay on top of software releases and ensure new functionality is vetted by the business units and deployed timely

Participate in analysis, design, system configurations, testing, and support of data management and integration solutions

Participate as Subject Matter Expert (SME) and team member on enterprise projects, often times participating in multiple concurrent projects

Provides technical leadership for evaluating and scoping new initiatives involving systems for the organization. Makes recommendations on feasibility and required resources. Serves as a liaison to business units to assist with matching system capabilities to department needs

Partner with systems vendors and insure they are aware of the strategic initiatives of the organization and that their development roadmaps stay aligned with credit union goals

Participates in special projects as directed by IT management

Treats all co-workers and members with respect. Supports and participate in continuous improvement activities. Represents the Credit Union in a positive and professional manner. Maintains member and other sensitive information with confidentiality

Other related duties as assigned

Qualification

Financial services experienceUser requirements gatheringProject management experienceIntegrated business applicationsInformation systems developmentAnalytical skillsCustomer service skillsTroubleshooting skillsProject management softwareCommunication skillsPresentation skills

Required

3 years in the financial services industry as a Business or Systems Analyst

3 years project management experience leading and facilitating both IT projects and cross-functional business improvement projects

1+ year's experience gathering user requirements for scoping exercises

Experience implementing integrated business applications solutions

Knowledge of information systems development and project management methodologies and techniques

Strong understanding of the financial industry's goals and drivers

Excellent written, verbal and overall presentation skills

Demonstrated analytical and troubleshooting skills

Demonstrated ability to communicate with stakeholders, gather requirements, understand intricacies (interrelation between needs/wants, legal compliance, system capabilities, etc.) and develop thoughtful solutions

Proficient in a project management software tool

Strong customer service skills

Bachelor's Degree or related experience in Computer Sciences, Information