Apex - Field Technician jobs in United States
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Great Day Improvements · 3 hours ago

Apex - Field Technician

Great Day Improvements is a company specializing in home improvement solutions, and they are seeking a Field Technician to measure, install, and test products while providing customer instructions. The role involves traveling to customer locations for repairs, conducting inspections, and performing administrative tasks related to service calls.

Building MaterialConstructionManufacturingReal Estate

Responsibilities

Conducting routine inspection and provide accurate measurements of doors and windows
Provide timely and quality repairs of customers' products including, but not limited to, screen installation, sash replacement, glass replacement, hardware replacement, and seal repairs
Provide accurate measurements of doors and windows
Coordinate required return visits; convey needed services, materials, and labor
Perform post-installation inspections
Anticipate obstacles that could impact customer expectations, job costs and/or code performance; recommend solutions
Promoting the company's services
Maintaining your technical and mechanical skills
Perform administrative tasks such as, but not limited to; scanning installer invoices into the system, scanning in copies of customer payments, mailing customer payments to the administrative team, ensuring installers are loaded up and headed to their daily job sites in a timely fashion, receiving materials and product shipments, etc

Qualification

Technical skillsMechanical skillsDiagnostic toolsCustomer servicePhysical fitnessAdministrative tasksProblem-solving

Required

An Associate degree or technical certification in the industry
Previous experience servicing windows and doors
Previous experience in exterior replacement products
Valid Driver's License and driving record acceptable to insurance company
Ability to work independently and as a team
Managing overtime on service calls with patience and not rushing the job
Excellent customer service and communication skills
The ability to diagnose and solve problems based on customers' non-technical descriptions
Strong working knowledge of equipment and tools used in the industry
Physical fitness to lift heavy equipment, work in confined spaces, and bend frequently
Travel within radius of GDIs locations

Benefits

Company Truck and Tools Provided!

Company

Great Day Improvements

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Great Day Improvements, LLC is one of the largest direct-to-consumer (DTC) home remodeling platforms in the U.S.

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Littlejohn & Co
2024-06-20Private Equity

Leadership Team

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Pamela Dunlap
Chief Financial Officer
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Jane Lamb
Chief Growth Officer
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Company data provided by crunchbase