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Fleet Farm · 2 weeks ago

Sporting Goods Team Lead

Fond du Lac, Wisconsin, United States

Full-time

Onsite

Entry, Mid Level

1+ years exp

Fleet Farm is a retailer focused on providing a great customer experience, and they are seeking a Sporting Goods Team Lead. This role is responsible for mentoring team members, ensuring excellent customer service, and managing merchandising processes to enhance the shopping experience.

E-Commerce

Responsibilities

Train, develop, and lead Team Members within assigned zone

Responsible for assigning, prioritizing, and executing daily merchandising needs

Responsible for in-aisle customer service and experience

Responsible to ensure proper facing of products and general recovery of zone

Responsible for the consistent execution of price changes and marketing seets

Coordinate with the Resets and Project Coordinator for all floor merchandising resets and off shelf changes

Read and implement planograms based on established deadlines

Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives

Qualification

Customer serviceLeadership experienceRetail experienceTeam developmentMulti-taskingRelationship buildingProblem solving

Required

Ability to work a flexible schedule, including days, nights, weekends, and holidays is required

Team Members who handle or sell firearms must be 18 years of age or older, be able to possess a firearm under the Gun Control Act 18 USC 922(g), pass a background check, be trained on firearms sales and safety, and must comply with all applicable state, federal, and local laws and regulations with respect to the sale, storage, and safe handling of firearms

Proven ability to lead, coach, and build relationships in a face paced environment

Must be able to direct and motivate a diverse population that includes full-time and part-time team members

Demonstrated ability to act decisively and implement solutions

Demonstrated ability to multi-task and respond flexibly in a quick changing environment