Technical Analyst 3-Support jobs in United States
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Oracle · 3 months ago

Technical Analyst 3-Support

positionNashville, TN, United States
timeFull-time
remoteOnsite
seniorityMid Level
date4+ years exp

Oracle is a leading technology company, and they are seeking a Technical Analyst 3-Support to join their team. The role involves providing technical support and ensuring customer satisfaction while managing accounts and handling billing inquiries.

Data GovernanceData ManagementEnterprise SoftwareInformation TechnologySaaSSoftware
badNo H1BnoteSecurity Clearance RequirednoteU.S. Citizen Onlynote

Responsibilities

Good written and verbal English communication skills
Effectively communicate with people on both a technical and non-technical level
Ability to work with a global, remote workforce
Self-motivated professional with the ability to work in a pressured production environment while not compromising on the quality of the service provided
A focus on customer service / satisfaction

Qualification

Infrastructure experienceCustomer service focusBachelor's degreeTechnical communicationPressure handlingSelf-motivated

Required

Good written and verbal English communication skills
Effectively communicate with people on both a technical and non-technical level
Ability to work with a global, remote workforce
Self-motivated professional with the ability to work in a pressured production environment while not compromising on the quality of the service provided
A focus on customer service / satisfaction
Bachelor's degree in information technology, Computer Science, Business Administration, or related field
4+ years' experience in Infrastructure or related field
Previous experience in a similar role, preferably with hands-on experience in managing accounts and handling billing inquiries

Company

Oracle

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Oracle is an integrated cloud application and platform services that sells a range of enterprise information technology solutions.
dateFounded in 1977
location
Austin, Texas, USA
people-size10001+ employees
web-link
https://www.oracle.com/

Funding

Current Stage
Public Company
Total Funding
$25.75B
Key Investors
Sequoia Capital
2025-09-24Post Ipo Debt· $18B
2025-02-03Post Ipo Debt· $7.75B
1986-03-12IPO

Leadership Team

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Esteban Rubens
Healthcare Field CTO
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Gerard Warrens
Field CTO, Business Strategy and Transformative Technologies
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Company data provided by crunchbase