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DESC (Downtown Emergency Service Center) · 13 hours ago

Data Specialist - ORCA Center

Seattle,WA,US

Full-time

Onsite

New Grad, Entry Level

DESC (Downtown Emergency Service Center) is a nonprofit organization dedicated to assisting individuals with complex needs related to homelessness and substance use disorders. The ORCA Center Data Collection Coordinator is responsible for accurately collecting and entering client information into DESC’s electronic health record while collaborating with the clinical team to ensure smooth patient flow and data integrity.

Health CareHomeless ShelterNon ProfitSocial

Responsibilities

Collaborate closely with the clinical team to support the patient check-in process and ensure smooth clinic flow

Complete data entry for ORCA program clients including enrollment information, registrations, and verifying insurance status

Ensure data is entered in accordance with regulator, funder, and program/agency requirements

Review electronic records and reports for quality assurance and quality improvement. Address observed issues

Work with ORCA Center staff and leadership to develop and improve workflows

Support ORCA program with other administrative and operational tasks

Other duties as assigned

Qualification

Data entryMicrosoft ExcelData quality assuranceElectronic health recordCultural humilityTrauma-informed careHarm reductionVerbal communicationProblem solving

Required

Attention to detail and ability to meet deadlines

Strong computer skills including accurate data entry and ability to quickly learn new software

Experience with Microsoft Excel and ability to conduct basic data analyses

Possess strong verbal communication skills

Initiative and creativity in problem solving and system development

Desire to serve people with complex needs who are or have been experiencing homelessness and are living with serious and persistent mental illness, substance use disorder, and other complex medical conditions

Able to work effectively with clients displaying a wide range of challenging behaviors

Adaptable to changing priorities, processes, or workflows as the program grows and evolves

Able to give and receive constructive feedback

Familiar with trauma-informed care, harm reduction, and equity and social justice principles

Possess cultural humility and able to work effectively with individuals of diverse backgrounds and identities