Branch Manager jobs in United States
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CIBC US · 3 weeks ago

Branch Manager

CIBC US is building a relationship-oriented bank for the modern world, seeking a Branch Manager to lead a team of financial services professionals. The Branch Manager will be responsible for delivering exceptional client experiences, fostering team development, and driving business performance.

BankingFinancial Services
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Responsibilities

Lead by example, show your team how to deepen client relationships and meet client financial needs while providing a high standard of service
Go above and beyond to advocate CIBC within the community to develop new and existing client relationships
Encourage employees to quickly resolve client complaints, and to escalate when necessary
Create a culture of teamwork so clients are served by those best able to meet their financial needs
Monitor the Banking Centre’s business performance and put action plans into place to close any gaps
Work as one team with all partners to maximize market opportunities, and increase the Banking Centre’s overall performance
Manage and minimize risk to safeguard our bank, clients and shareholders
Lead and coach a high performing team of Leaders, Advisors, and Representatives to deepen client relationships and deliver the right kind of growth
Provide meaningful development opportunities for employees and advocate for CIBC within the community to recruit employees who share and demonstrate our values

Qualification

Banking OperationsBusiness DevelopmentClient ServiceFinancial AdvisingPeople ManagementCommunity ConnectionsCustomer Experience (CX)Financial ProductsPerformance MonitoringResults-Oriented

Required

Experience in banking operations
Experience in business development
Strong client service skills
Ability to build community connections
Experience in customer experience (CX)
Knowledge of financial advising
Familiarity with financial products
People management experience
Performance monitoring skills
Results-oriented leadership skills
Ability to lead and coach a high performing team
Flexibility to work banking center hours including evenings and weekends
Willingness to work at multiple banking centers within a reasonable travel distance
Legally eligible to work at the specified location
Valid work or study permit where applicable

Benefits

Medical
Dental
Vision
Health Savings Account
Life Insurance
Disability
Other Insurance Plans
Paid Time Off (including Sick Leave, Parental Leave, and Vacation)
Holidays
401(k)
Competitive salary
Incentive pay
Banking benefits
A benefits program
A vacation offering
Wellbeing support
MomentMakers, our social, points-based recognition program
Purpose Day; a paid day off dedicated for you to use to invest in your growth and development

Company

CIBC US provides tailored commercial and personal banking services, private banking, wealth management and small business financial solutions.