Apply on Employer Site

Seminole Gaming · 6 hours ago

IT SERVICE TECH I

Hollywood, FL

Full-time

Onsite

New Grad, Entry Level

0+ years exp

Seminole Gaming is a leader in the gaming industry, known for its commitment to unparalleled service. The IT Service Tech I will maintain, analyze, troubleshoot, and repair computer systems and peripherals, while also documenting and upgrading hardware and software systems.

CasinoGambling

Responsibilities

Must adhere to the Seminole Tribe's Policies and Procedures

Use remote diagnostic and maintenance tools to resolve issue when appropriate

Maintains, analyzes, troubleshoots and repairs computers systems, hardware and peripherals

Maintain records of support activities as required by departmental policy

Work well as a member of a highly technical support team

Organized approach to daily business is required

Perform other departmental duties as may be required by Management

Responsible for maintaining a clean, safe and hazard free work environment

Qualification

A+ CertificationMTA CertificationsHardware diagnosticsSoftware diagnosticsNetwork diagnosticsPeople skillsEnglish proficiencyWritten communicationVerbal communicationTime managementOrganizational skills

Required

Professional certification and 0-3 years experience in hardware, software and network diagnostics

Well developed written and verbal communication skills are required as well as a neat appearance and professional conduct

Strong people skills combined with efficient time management skills

Must be able to communicate effectively with guests in English, specific to position duties and responsibilities

Knowledge of commonly used concepts, practices and procedures is expected

Experience with mid-range systems is preferred as well as proficiency at operating computers and software programs

A+ Certification and one of the following MTA 349: Windows OS Fundamentals, 365: Windows Server Administration Fundamentals, 366: Networking Fundamentals, 367: Security Fundamentals or MS Office Specialist Certification (At least one product is also required within 3 months of hire)