HCA Healthcare · 9 hours ago
Patient Access Specialist
HCA Healthcare is a leading healthcare provider dedicated to giving back to the community. They are seeking an enthusiastic Patient Access Specialist responsible for answering calls, scheduling appointments, and acting as a liaison between patients and practice support staff.
BiotechnologyHealth CareHospitalMedicalPrimary and Urgent Care
Responsibilities
Answer incoming calls in a timely and professional manner
Scheduling, canceling, and rescheduling patient appointments
Select accurate insurance carrier plans and informs the patient of any carrier that is out of network
Inform the patient of any testing requirements according to the instructions and queries in the scheduling module. Communicate order/test with practice staff as applicable
Ensure all required information is accurate and complete in the practice management tool/EMR
Utilize appropriate system to communicate with office colleagues and patients as necessary
Other duties as assigned
Qualification
Preferred
High School Diploma or GED preferred
One Year Of Customer Service Experience Preferred
One year of high-volume phone/call experience preferred
One Year Of Medical Terminology/healthcare Experience Preferred
Benefits
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Company
HCA Healthcare
HCA Healthcare provides medical education and healthcare services in locally managed facilities. It is a sub-organization of North Florida Endoscopy Center.
H1B Sponsorship
HCA Healthcare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2022 (2)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$8.51B2025-10-31Post Ipo Debt· $3.25B
2025-02-24Post Ipo Debt· $5.25B
2014-06-25Post Ipo Debt· $3.2M
Leadership Team
Recent News
2025-12-31
2025-12-26
2025-12-24
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