Venmo · 1 hour ago
Sr Staff Experience Designer
San Jose, CA
Full-time
Hybrid
Senior Level, Lead/Staff
$170K/yr - $292K/yr
8+ years expPayPal has been revolutionizing commerce globally for more than 25 years. As a Senior Staff Experience Designer, you'll shape how millions of users experience the Venmo app by crafting end-to-end experiences that solve complex problems and inspire delight through thoughtful design and strategic insight.
FinanceFinTechMobilePayments
Responsibilities
Develop and articulate clear objectives in enhancing user and customer experiences that deliver results and meet organizational goals
Influence decision-making at the senior leadership level
Perform the most highly complex digital and physical products and services using domain knowledge and extensive business expertise
Develop and deliver innovative strategies that benefit customers and product users
Lead major business projects which impact the Experience Design job family
Design, evaluate, and select process, product, and service improvements based on thorough understanding of user and customer needs and industry trends
Mentor and guide junior team members in user-centered design practices
Lead end-to-end design strategy and execution for complex, high-impact initiatives that shape the future of Venmo’s commerce experience
Define and drive a cohesive vision across multiple products, ensuring consistency, usability, and delight in every interaction
Translate business goals and user insights into clear design strategies and scalable experience frameworks
Craft compelling narratives and storytelling that communicate design rationale, inspire teams, and influence senior stakeholders
Use data, research, experimentation, and a robust testing approach to measure impact and drive continuous improvements
Work with cross-functional team members driving the strategy, execution, and delivery for initiatives, using a customer-focused, iterative design process
Create high-quality deliverables and execute based on product design goals and priorities without prescriptive guidance or direction, managing work to a more extensive schedule
Create opportunities to foster collaborative cross-discipline dynamics. Drive product design team delivery excellence, furthering influence to achieve product design goals
Stay ahead of emerging trends in UX, advertising technology, and digital product design to inform innovation and differentiation
Contribute to the planning and estimating of work; maintain close connection to cross-product work streams
Create well-crafted interactive prototypes, templates, and presentations
Ability to work across design systems fluidly, and driving cohesion across related products and surfaces that span across the PayPal network
Play an active role in our thriving, inspiring and rewarding UX Design practice and culture
Qualification
Required
8+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience
At least 8+ years working in product design, with a blend of UX and visual design strengths
Bachelors, Masters, or equivalent experience in one of the following areas: Design, Information Architecture, Human Factors, or equivalent project/portfolio experience
A portfolio of work, showcasing design excellence in delivering impactful business outcomes, and a high bar for craft
Experience working at either an agency or from within a consumer facing app
Mastery of product design methodology and lifecycle across significant channels and platforms
Customer-focused, with experience using design research methods to uncover customer insights
Effectively operates within an iterative design team, managing product design responsibilities against defined milestones and plans with little day-to-day oversight
Thorough knowledge of essential channels and platforms, with experience in mobile, dedicated, web and native solution design
Exceptional communication, presentation, and stakeholder management skills
Extensive experience working with resources such as pattern library, repositories, and internal communication tools
Sound understanding of Figma and prototyping tools
Benefits
Flexible work environment
Employee shares options
Health and life insurance
Company
Venmo
Venmo offers an app that allows users to share and make payments with friends for a variety of services.
201-500 employees
H1B Sponsorship
Venmo has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (945)
2024 (918)
2023 (775)
2022 (921)
2021 (1051)
2020 (1049)
Funding
Current Stage
Growth StageTotal Funding
$1.3MKey Investors
RRE Ventures
2014-01-01Acquired
2011-08-01Series A
2010-05-07Seed· $1.2M
Leadership Team
Melissa Glassman
Head of Partnership Marketing
Sofia Capretta
Partnerships Marketing Manager
Recent News
Company data provided by crunchbase