Apply on Employer Site

New Balance · 2 hours ago

Retail Team Lead (Keyholder)

Santa Monica, CA

Full-time

Onsite

Entry, Mid Level

$19.15/hr - $28.73/hr

2+ years exp

New Balance is a company that has empowered people through sport and craftsmanship since 1906. They are seeking a full-time Retail Team Lead to assist with store operations, drive results, and deliver an exceptional guest experience while leading and coaching associates.

ApparelConsumer GoodsE-CommerceShoesSporting Goods

Responsibilities

Be a positive leadership presence on the sales floor while communicating and coaching professionally with all associates

Be results driven in achieving our store key performance indicators through training and development of our associates

May assist store manager in creating the schedule and taking the lead in floor moves

Deliver a great guest experience utilizing our GUEST service model

Be operationally sound, opening/closing the store, inventory control, operational procedures

Be involved in recruiting/interviewing/hiring of top talent

Follow safety and reporting regulations, including proper lifting procedures

Qualification

Retail supervisory experienceCustomer service skillsLeadership abilityVerbal communication skillsFlexible schedule

Required

Must be 18 years of age or older

High school diploma or equivalent educational experience

Demonstrated leadership ability

Strong customer service and verbal communication skills

Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays

Ability to: lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location)