Prime Healthcare · 10 hours ago
Field Service Specialist IV
Elgin, IL
Full-time
Onsite
Senior Level, Lead/Staff
$42.13/hr - $78.11/hr
15+ years expPrime Healthcare is dedicated to providing services and operational support to award-winning hospitals. The Field Service Specialist IV - IMAGING is responsible for servicing high-end imaging equipment, ensuring compliance with regulations, and maintaining customer satisfaction through effective communication and technical support.
Health CareHospital
Responsibilities
Providing specialty medical equipment services primarily on various high end Imaging equipment within assigned region
Performing preventive maintenance inspections
Installation support
Testing
Calibration
Troubleshooting and maintenance on multiple high-end specialty imaging modalities (MRI, CT, Cath Lab, X-ray, Nuc-med) and on low end modalities (Ultrasound, injectors) as needed
Ensure compliance with changes in regulations, policies and procedures set by national and state regulatory bodies
Ensure that all scheduled work is accomplished on time
Customer needs are met
Communicate day-to-day operations impacting revenue as needed
Utilize appropriate resources to minimize any service interruptions
Service support scheduling and vendor management responsibility
Provide regional technical support for resolving difficult equipment issues
Contributes to department improvement and collaborates and maintains positive relationships with customers
Exhibit pride and professionalism, as well as technical expertise
Maintain a department 'culture' that is patient-focused and participates in teamwork, quality, integrity and professional growth
Qualification
Required
Associate degree in biomedical/electrical engineering technology, or equivalent military education with minimum 15 years' experience servicing diagnostic imaging equipment
Formal certification of training (OEM or third-party training center) in the medium to high-end imaging modalities
Working knowledge of Networking, PACS and DICOM standards required
Knowledge of associated tools and test equipment
Demonstrate mechanical diagnostic troubleshooting and repair skills in a timely manner
Willingness to cross-train other team members
Familiar with the Healthcare Industry, understanding roles in various department and users
Support policies and procedures of Prime Healthcare
Professional appearance and behavior
Communicate effectively, share knowledge, proactively complete tasks, and cooperate in a team environment
Maintain a valid DL with good driving record
Travel to Prime Healthcare Hospitals in Illinois and possible outside Illinois as required
Benefits
Paid time off
A 401K retirement plan
Medical, dental, and vision coverage
Tuition reimbursement
Many more voluntary benefit options
Company
Prime Healthcare
About Prime Healthcare and Prime Healthcare Foundation: Prime Healthcare is an award-winning health system operating 51 hospitals and more than 360 outpatient locations in 14 states, providing over 2.5 million patient visits annually.
10001+ employees
H1B Sponsorship
Prime Healthcare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (7)
2023 (4)
2022 (5)
2021 (9)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
$1.5B2024-09-04Debt Financing· $1.5B
Leadership Team
Luis Leon
Chief Operating Officer, Chief Executive Officer Region VI
Recent News
2025-11-19
Morningstar.com
2025-11-15
Company data provided by crunchbase