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NorthStar Psychiatry · 4 hours ago

Practice Manager

Beaverton, OR

Full-time

Onsite

Mid, Senior Level

3+ years exp

NorthStar Psychiatry is seeking a dynamic Practice Manager to oversee operations across their four regional locations. This role involves managing day-to-day operations, leading a diverse team, and ensuring exceptional patient experiences while maintaining compliance and operational excellence.

Medical Practices

Responsibilities

Operational Oversight: Manage day-to-day operations for 4 physical locations, ensuring consistent branding, patient experience, and safety protocols

Team Leadership: Supervise 6+ local staff and 6 virtual assistants; facilitate communication between therapists, prescribers, and administration

Develop and implement policies and procedures to achieve operational excellence and efficiency while ensuring exceptional patient experience

Utilize Charm EHR practice administration suite to achieve KPI’s and monitor analytics

Collaborate with the leadership team and billing department for successful revenue cycle management

Work with intervention team for Spravato Buy and Bill inventory management

Compliance & Privacy: Serve as the internal champion for compliance, ensuring all physical and digital workflows protect patient confidentiality

Interdisciplinary Collaboration: Meet weekly with the CEO and Medical Director to align operational goals with clinical outcomes

Human Resources: Handle onboarding, performance reviews, and scheduling for administrative staff

Workflow Optimization: Partner with the Billing Director to ensure seamless "front-to-back" office transitions, from intake to claims

Qualification

Management experienceEHR systems proficiencyHIPAA regulations knowledgeMulti-site managementHealthcare Administration degreeServant-leader approachWorkflow optimizationTeam leadership