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WARE · 11 hours ago

Benefits and People Operations Specialist

Louisville, KY

Full-time

Onsite

Mid, Senior Level

$65K/yr - $75K/yr

5+ years exp

WARE is one of the nation’s largest and most expansive boiler rental, service, education, and training companies. They are seeking a Benefits and People Operations Specialist to support the administration of people operations, focusing on benefits administration, compliance, and HR processes.

IndustrialManufacturingRental

Responsibilities

Serve as the primary point of contact for employee benefits and 401(k) retirement plan questions, providing personalized support

Administer benefits programs including medical, dental, vision, life and disability, retirement, leaves of absence, optional benefits, and wellness initiatives

Develop and update employee benefits education materials (benefits guides, FAQs, etc)

Coordinate with vendors and carriers to resolve billing, eligibility, and claims issues

Conduct monthly benefits audits, reconcile carrier invoices, and ensure payroll deductions are accurate

Lead the annual open enrollment process, including vendor coordination, employee communications, HRIS configuration, and employee education sessions

Ensure compliance with ERISA, HIPAA, ACA, COBRA, FMLA, and applicable state leave laws

Perform PTO/vacation administration, prepare and submit unemployment claims responses, and curate and deliver retirement plan communication/education

Support audits, prepare and submit Form 5500 filing, and other filings/reports

Serve as primary contact for HRIS platform, updating and maintaining accurate employee data and records, inputting life event changes, merit increases, promotions, job changes, and terminations, generating reports, responding to data requests, managing user access and permissions, etc

Execute quarterly/random and other required drug screens; upload results in document management system

Assist with surveys and special projects

Perform other duties as requested

Qualification

Benefits administrationHRIS administrationCompliance knowledgeExcel proficiencyVendor managementCustomer serviceAnalytical skillsProblem-solvingOrganizational skillsTeam player

Required

Bachelor's degree in Human Resources, Business, or related field

5+ years experience in benefits administration and People Operations

Experience managing relationships with benefits vendors

Excellent customer service skills and ability to explain benefits clearly

Proficient with Excel and comfortable with audits and reporting data

Familiarity with compliance requirements (ACA, COBRA, ERISA, HIPAA, FMLA/state leave)

Hands-on experience with HRIS administration (Paylocity preferred)

Experience processing unemployment claims and workers' compensation

Meticulous and well-organized, with strong analytical and problem-solving skills, and the ability to consistently perform with a high sense of urgency

Excellent discernment skills

Ability to remain nimble and adjust to unanticipated changes, often on short notice, and remain calm under pressure

Ability to handle sensitive and confidential information

Team player who values and embraces collaboration