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All Ways Caring HomeCare · 10 hours ago

Client Care Manager

Olympia, WA

Full-time

Onsite

Mid Level

$25.50/hr - $27.50/hr

All Ways Caring HomeCare is a provider of quality, compassionate, and individualized care and support. They are seeking a Customer Service Manager to manage quality care, customer service, and employee performance for their clients.

Elder CareHealth CareWellness

Responsibilities

Oversee quality care and overall client satisfaction

Supervise and provide guidance to the Caregivers who provide direct care to the clients served

Manage employee scheduling, identify problem situations, and implement proactive solutions

Maintain strong and positive relationships with referral partners, payor sources, and clients

Ensure proper documentation and record-keeping

Conduct periodic home visits and safety checks

Qualification

Customer service managementEffective communicationScheduling experienceSupervisory experienceAccountabilityIndependenceProblem solvingRelationship buildingReliability

Required

Self-motivated professional with prior scheduling and management or supervisory experience

Ability to thrive in a fast-paced environment and efficiently manage client or employee needs with urgency

Friendly, compassionate, and able to build positive relationships and partnerships

Experienced communicator and problem solver who is well-organized

Accountable, reliable, and ability to work independently with good judgement

Valid driver's license and auto insurance

Effective verbal and written communication

Excellent customer service skills

Preferred

Associate or bachelor's degree in business, Nursing, Social Services, or related field of study preferred (per regulatory requirements)

Benefits

Great company culture

Tuition reimbursement and campus partnerships

Flexible work schedules close to home

Retention and referral bonuses

Benefits, Supplemental Plans, EAP, and 401K participation

Career growth and development opportunities

Company

All Ways Caring HomeCare

All Ways Caring HomeCare is dedicated to creating and nurturing self-esteem for all persons involved in the community of caring.

Founded in 1974

Louisville, Kentucky, USA

10001+ employees

https://www.allwayscaring.com

Funding

Current Stage

Late Stage

Recent News

Idaho Business Review

Hiring event to feature several employers in Post Falls

2025-05-24

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