State of South Dakota · 6 hours ago
Senior Secretary
The State of South Dakota is seeking an experienced and resourceful self-starter to serve as a Senior Secretary for the Highway Patrol. This role involves providing administrative support, managing correspondence, and delivering customer service while working closely with the executive command and district staff.
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Responsibilities
Provide administrative support and perform numerous duties, including scheduling, writing correspondence, emailing, handling visitors, routing callers, answering questions and requests, database entry, and be responsible for providing customer service and general administrative support for the division and a district
Prioritize conflicting requests from the staff and administration
Problem-solve and be a critical thinker
Be organized and provide attention to detail
Provide great customer service
Be flexible and adapt
Handle highly sensitive and confidential information
Courteously answer and route phone calls and walk-in traffic to the proper offices within the Division and Department
Prepare and send various letters and correspondence for command staff personnel
Maintain the Division's operational filing system and personnel files for approximately 265 employees
Order supplies and handle miscellaneous printing requests to Central Duplicating
Type accurately
Set up and type copy in a variety of formats such as narratives, manuscripts, business correspondence, statistical tables, etc
Proofread and edit rough copy for grammar, spelling, syntax, and style
Calculate solutions to arithmetic problems involving addition, subtraction, multiplication, division, and percentages
Communicate in a concise and effective manner
Compose general business letters
Read and comprehend written materials
Accurately record, file, and transmit information
Accomplish assigned professional tasks
Organize and coordinate activities
Research and compile data
Exercise tact, patience, and discretion in communicating and dealing with persons of varying backgrounds and temperament
Qualification
Required
History of working in collaborative team environments
Demonstrating effective time management and organizational skills
Attention to detail
Verbal and written communication abilities including spelling, punctuation, and grammar
Advanced use of the Microsoft Office Suite software (Excel, Access, Outlook, Word, and PowerPoint)
Ability to learn the records management of the Highway Patrol
Strong work ethic
Interpersonal skills
Discretion and confidentiality
Positive attitude
Good sense of humor
Knowledge of Business English including grammar, spelling, and punctuation
Knowledge of modern office equipment, practices, and procedures
Skill to prioritize conflicting requests from the staff and administration
Skill to problem-solve and be a critical thinker
Skill to be organized and provide attention to detail
Skill to provide great customer service
Skill to be flexible and adapt
Ability to handle highly sensitive and confidential information
Ability to courteously answer and route phone calls and walk-in traffic to the proper offices within the Division and Department
Ability to prepare and send various letters and correspondence for command staff personnel
Ability to maintain the Division's operational filing system and personnel files for approximately 265 employees
Ability to order supplies and handle miscellaneous printing requests to Central Duplicating
Ability to type accurately
Ability to set up and type copy in a variety of formats such as narratives, manuscripts, business correspondence, statistical tables, etc
Ability to proofread and edit rough copy for grammar, spelling, syntax, and style
Ability to calculate solutions to arithmetic problems involving addition, subtraction, multiplication, division, and percentages
Ability to communicate in a concise and effective manner
Ability to compose general business letters
Ability to read and comprehend written materials
Ability to accurately record, file, and transmit information
Ability to accomplish assigned professional tasks
Ability to organize and coordinate activities
Ability to research and compile data
Ability to exercise tact, patience, and discretion in communicating and dealing with persons of varying backgrounds and temperament
Preferred
Proficiency in written correspondence will be a plus
Enjoy a fast pace, work with a fun group, and are comfortable implementing and accepting changes
Benefits
$0 premium employee health insurance option
Eleven paid holidays
Generous vacation and sick leave accrual
Dental, vision, and other insurance options
Retirement benefits
Member of Class A retirement under SDRS
Company
State of South Dakota
Governor Larry Rhoden’s goal is to create a culture in state government centered around servant leadership, civility, openness, and responsiveness.