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Marshfield Clinic Health System · 9 hours ago

Lab Customer Service Representative

Marshfield, WI

Full-time

Onsite

Entry Level

1+ years exp

Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. The Lab Customer Service Representative responds to inquiries from patients and medical personnel, ensuring effective communication and triaging calls as necessary.

Health CareMedicalOncologyWellness

Responsibilities

The Customer Service Representative-Lab responds to Lab Customer Service Call Center inquiries from patients, medical personnel, Reference Laboratories and Outreach accounts

This individual triages calls to appropriate personnel when needed

Qualification

Written communicationVerbal communicationMedical terminologyDatabase experienceCustomer service experienceProblem solving

Required

Demonstrated proficiency with written and verbal communication skills

Demonstrated experience working with databases

Preferred

Successful completion of a post-secondary medical terminology course

One year experience with Customer Service

Demonstrated experience utilizing problem solving techniques

Benefits

Sign on bonus

Company

Marshfield Clinic Health System

Marshfield Clinic Health System provides neuro-oncology, maternal-fetal medicine, pediatric orthopedic surgery, and electrophysiology.

Founded in 1916

Marshfield, Wisconsin, USA

10001+ employees

https://www.marshfieldclinic.org

Funding

Current Stage

Late Stage

Total Funding

unknown

2024-10-23Acquired

Leadership Team

Adam Gingery

Director of Finance / Market CFO

Eric Pritzl

Director of Finance/Market Chief Financial Officer

Recent News

FierceHealthcare

Marshfield Clinic Health System laying off hundreds of furloughed employees

2024-04-08

Company data provided by crunchbase