ServiceNow Application Administrator jobs in United States
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Navitas Credit Corp. · 13 hours ago

ServiceNow Application Administrator

positionMiami, FL
timeFull-time
remoteOnsite
senioritySenior Level, Lead/Staff
money$0/yr - $0/yr
date8+ years exp

Navitas Credit Corp. is seeking a highly skilled and experienced ServiceNow Systems Administrator to support and enhance their IT Service Management (ITSM) platform. The role involves the development, maintenance, and optimization of ServiceNow applications and requires collaboration with stakeholders to ensure effective integration and user satisfaction.

BankingFinancial Services

Responsibilities

Provide system software support and development for ServiceNow
Collaborate with the Loan Application Support Manager to design, test, and implement user-requested changes
Maintain documentation for ServiceNow workflows and processes
Coordinate testing and implementation of new releases and enhancements
Manage and resolve incidents related to ServiceNow applications
Perform routine maintenance, performance monitoring, and error remediation
Manage instance security, user/group access, and access control lists
Generate reports, dashboards, and scheduled reports
Support integration and interface development to improve operational efficiency
Participate in project planning and execution with the Project Management Office
Ensure compliance with change management and regulatory documentation
Stay current with industry trends and participate in relevant user groups and peer networks

Qualification

ServiceNow administrationJavaScriptITIL 4 processesREST APIsSQLApplication designTraining developmentInterpersonal skillsCommunication skillsOrganizational skillsProblem-solving skills

Required

8+ years administering ITSM applications, with a preference for ServiceNow
8+ years in application design, source code management, and JavaScript
10+ years in IT, banking, or operations environments
Experience managing vendor implementations and relationships
Familiarity with ITIL 4 processes and ability to communicate effectively
Experience with REST APIs, LDAP, Active Directory, and SQL
Application experience with ITOM, ITSM, CMDB, Asset Management (HAM/SAM), Portal/UI, and HR modules
Bachelor's degree in Computer Science, Computer Engineering, Information Systems, or related field—or equivalent experience
Strong interpersonal, communication, and organizational skills
Ability to develop training materials and conduct employee training
Proficiency in Microsoft Word, Excel, and PowerPoint
Strong problem-solving and root cause analysis skills
Ability to work effectively across all organizational levels
Flexibility to adapt in ambiguous situations and prioritize tasks

Preferred

ServiceNow Certified System Administrator (or willingness to complete training upon hire)
ITIL Foundation v4 Certification (or willingness to complete within one year)
Experience with ServiceNow upgrades, instance cloning, and administrative documentation
Must be able to pass a criminal background & credit check
This is a full-time, non-remote position
Location The position is available anywhere within the United Community Bank footprint

Company

Navitas Credit Corp.

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Navitas Credit Corp. is a financial services provider based in Florida.
dateFounded in 2008
location
Ponte Vedra Beach, Florida, USA
people-size201-500 employees
web-link
http://navitascredit.com

Funding

Current Stage
Growth Stage
Total Funding
$6M
Key Investors
Noro-Moseley Partners
2010-03-01Series A· $6M

Leadership Team

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Dan McMahan
Senior Vice President - Chief Credit Officer
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Jacklynn Farbman Manning, CLFP
Chief Marketing Officer
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Recent News

EIN News
Navitas Credit Corporation names Robert Hill senior vice president, finance as John Paris announces retirement
2024-04-07
Company data provided by crunchbase