Rehab Associates of Central Virginia ยท 7 hours ago
Origination Specialist
Lynchburg, VA
Full-time
Onsite
New Grad, Entry LevelRehab Associates of Central Virginia is an outpatient physical therapy clinic dedicated to patient care. The Origination Specialist serves as the first point of contact for incoming referrals, ensuring excellent customer service and maintaining patient privacy according to HIPAA guidelines.
FitnessHealth CareWellness
Responsibilities
Serve as the first point of contact for all incoming referrals, including calls from patients and referral sources
Handle this initial contact with grace and swiftness using a smiling phone voice
Be well versed in all services provided by Rehab Associates clinics, historical trends in insurances, direct access regulations, local referral sources, the Rehab Associates registration process, FOTO, and the Rehab Associates website
Maintain the privacy of patients both within the clinic and outside of work, following HIPAA guidelines
Qualification
Required
High school graduate or equivalent
Excellent in-person and phone customer service
Close attention to detail
Great time management and organizational skills
Team player attitude and energetic with a focus on excellent customer service
Benefits
Competitive compensation
Excellent benefits package including 401k, health, dental, and generous paid time off
Multiple opportunities for professional development, specialization, and leadership
Employee discount plans
Employee Assistance Program (EAP)
Investment from a company that wants you to succeed and thrive
Company
Rehab Associates of Central Virginia
Rehab Associates of Central Virginia is an outpatient physical therapy clinic that provides fitness services.
Founded in 1966
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jessica Wright
Chief Operations Officer
Ryan Webb, PT, DPT, OCS, CSCS, cert MDT
Physical therapist- Partner, Site Director at Rehab Associates of Central Virginia
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