Newrez LLC · 8 hours ago
Mortgage Consultant- Outbound Team
United States
Full-time
Remote
Entry, Mid Level
2+ years expNewrez LLC is committed to exceeding the expectations of residential mortgage borrowers through superior service and effective communication. The Mortgage Consultant is responsible for originating various types of loans, focusing on servicing existing customers and first home purchase business while ensuring compliance with lending regulations.
FinanceFinancial Services
Responsibilities
Originate purchase and refinance loans by responding to company-provided leads via phone in a timely manner from: internet, direct mail campaigns, referrals, or other special marketing campaigns
Engage with consumers, determine their needs, and offer the appropriate products
Manage a loan pipeline from application to closing, collaborating with underwriting, processing, and other teams to ensure timely and accurate loan approvals
Obtain all necessary information to close the loan in a timely manner, including but not limited to credit reports, income verification, appraisals etc
Ensure adherence to federal and state lending regulations, including the Truth in Lending Act (TILA), Real Estate Settlement Procedures Act (RESPA), and Fair Lending standards, maintaining accurate and compliant documentation
Provide superior customer service
Meet individual monthly sales goals
Stay informed of developing trends in the mortgage industry
Maintain compliance with the Newrez Code of Conduct
Performs related duties as assigned by management
Qualification
Required
Origination experience in the mortgage or banking industry required
2+ years' origination experience
Active NMLS license
A solid understanding of appraisals, title reports and product guidelines
Must maintain mortgage licenses by completing mandatory annual continuing education
Ability to connect with borrowers, friendly demeanor, customer service oriented
Proficiency with loan origination system (H2O), CRM platform (Salesforce), and communication tools (Microsoft Outlook, Teams), with the ability to adapt to new digital tools
Ability to maintain high levels of communication and urgency, including returning all voicemails within 24 hours
Ability to work efficiently and accurately with proven success in a fast-paced environment
Must be detail-oriented and demonstrate careful decision-making skills
Ability to work independently with minimal supervision
Professional communication skills
Must pass a background check for state licensing
All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator
Preferred
Associates Degree or Bachelor's Degree preferred
Inside sales experience preferred
Experience utilizing persuasive communication skills
Benefits
Medical, dental, and vision insurance
Health Savings Account with employer contribution
401(k) Retirement plan with employer match
Paid Maternity Leave/Parental Bonding Leave
Pet insurance
Adoption Assistance
Tuition reimbursement
Employee Loan Program
The Newrez Employee Emergency and Disaster Fund is a new program to support our team members
1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions
Company
Newrez LLC
Newrez brings a unique combination of mortgage expertise, financial strength, and product innovation capabilities to the lending table.
5001-10000 employees
H1B Sponsorship
Newrez LLC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (12)
2023 (41)
2022 (3)
2021 (2)
2020 (6)
Funding
Current Stage
Late StageLeadership Team
Joshua Bishop
Chief Operating Officer, Servicing
B
Bruce Williams
Vice Chairman
Recent News
2025-11-01
2025-11-01
Fight Colorectal Cancer
2025-10-31
Company data provided by crunchbase