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KnowBe4 · 1 hour ago

Account Executive (SMB) Team Lead (Hybrid) (Position located in DC)

Arlington, VA

Full-time

Hybrid

Mid, Senior Level

4+ years exp

KnowBe4 is a cybersecurity company focused on transforming workforce vulnerabilities into security assets through its AI-driven Human Risk Management platform. The Account Executive (SMB) Team Lead will manage a team of Account Executives, ensuring they meet their sales quotas while employing best-in-class sales techniques and supporting their development.

ComputerCyber SecurityNetwork SecuritySecuritySoftware

Growth Opportunities

Responsibilities

Manage and coach a team of 12-15 Account Executives to develop a strong team of world class sales professionals

Monitor the statistics for the Account Executives within the assigned territory

Maintain an accurate pipeline for your team and conduct weekly pipeline reviews with all of your Account Executives to ensure forecast accuracy and sales goal achievement

Support the Account Executives by assisting with closing deals by tags, handling customer objections, reactivating dark deals, and handling coaching plans and drilling as needed to improve skills

Maintain accurate reporting and pipeline management

Prioritize the workload and direct the activities of Account Executives

Utilize data analytics and reporting tools to monitor key performance indicators (KPIs) and/or identify areas of improvement and provide actionable coaching and training to improve performance and production

Drive adoption of AI-powered sales technologies and platforms to optimize sales team productivity and insight-driven decision making

Champion innovation in sales methodologies by identifying opportunities to streamline workflows and automate repetitive sales tasks using technology

Be an expert on closing, negotiating, prospecting and other sales techniques that are necessary to be a top performer and consistently achieve sales quota

Handle day to day needs of the sales team they manage

Qualification

Sales management experienceClosing techniquesAdvanced sales toolsCompliance frameworksLeadership skillsCommunication

Required

Prior 1+ years in sales management experience and 3+ years in closing sales role in IT, SaaS, or cybersecurity

Experience using advanced sales tools such as SalesLoft, Gong, Marketo, ZoomInfo, & Salesforce or others that leverage AI, automation, and machine learning

Proficient understanding of compliance frameworks (SOC 2, HIPAA, etc)

Leadership skills required, including the ability to provide dynamic coaching and strong mentorship, and building and maintaining a high-impact, mission-driven team through an environment of trust and collaboration

Proven track record of sales success in similar SaaS environment, including mastery of closing techniques, discovery questions, prospecting, building rapport and other key elements of the sales cycle

Strong verbal and written communications