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UT Health San Antonio · 2 hours ago

Benefits Coordinator-Intermediate ( KSP Radiology)

San Antonio, TX

Full-time

Onsite

Mid Level

3+ years exp

UT Health San Antonio is a healthcare provider looking for a Benefits Coordinator-Intermediate to enhance patient services. The role involves managing insurance information, scheduling appointments, and providing customer service to ensure a smooth patient experience.

EducationHealth CareHospitalMedicalProduct Research

Responsibilities

Verifies and/or obtains all benefits insurance information for patients

Obtains authorizations and referrals

Assists in the collection of copays and existing balances due; assists with financial counseling as needed

Serves as an insurance resource for all clinic staff; remains up to date on all insurance issues

Handles and answers all phone calls and transfers calls to the appropriate departments as needed

Manages patient appointments according to the physician's schedules and/or protocols

Performs all other duties as assigned

Qualification

Insurance verificationCustomer serviceMicrosoft OfficeAnalytical thinkingInterpersonal communication

Required

Demonstrates the ability to support the mission, vision and patient promise throughout all interactions the UT Health Way

Demonstrates analytical thinking – this role requires analyzing information and using logic to coordinate work within schedule constraints and handle emergent requirements in a timely manner

Demonstrates creativity and alternative thinking; able to develop new ideas supportive of the UT Health Way

Proficient computer skills using Microsoft Office and database programs

Excellent verbal, written and interpersonal communication skills

Three (3) years of directly related experience is required

Benefits

Medical - UT SELECT Medical insurance is offered free for employees and administered by Blue Cross and Blue Shield of Texas.

Dental - Three dental insurance plan options are available for employees and their families through Delta Dental Insurance Company, two PPOs and one dental HMO plan.

Vision - Fully insured Vision Care benefits are offered by Superior Vision Services.

Disability - Employees can enroll in the Disability Insurance which provides income if a non-work related illness or injury prevents you from working.

FSAs - Employees can enroll in flexible spending accounts (FSAs) to set aside money from earnings before taxes for qualifying dependent day care expenses or out-of-pocket health care expenses.

Retirement - Employees are eligible for either the Teacher Retirement System (TRS) or the Optional Retirement Plan (ORP).

Time Off - A generous leave program offers multiple paid leave options.

Discounts - Employees enjoy a range of discounts on services, tickets, and gym membership.