Customer Service Representative - Fire Service Technician - Alarms jobs in United States
cer-icon
Apply on Employer Site
company-logo

Cintas · 3 hours ago

Customer Service Representative - Fire Service Technician - Alarms

positionMorrisville, NC
timeFull-time
remoteOnsite
senioritySenior Level
date5+ years exp

Cintas is a company that provides a range of products and services to help businesses operate confidently. They are seeking a Customer Service Representative - Fire Service Technician - Alarms to deliver exceptional customer service and support internal partners by leveraging knowledge of Alarm and Sprinkler Systems.

ComplianceManufacturingPublic SafetyRental PropertyTraining

Responsibilities

Utilizing technical expertise in reviewing field technician's service reports and determining the validity and proper scope/cost of proposed deficiency repairs
Preparation of customer facing deficiency repair proposals for approval
Assist in technical training for internal partners and miscellaneous projects

Qualification

Fire Systems experienceConflict resolutionNegotiation capabilitiesNICET certificationMicrosoft Office proficiencyCustomer service experienceAccurate typing skills10 key pad skillsReadingCreating quotesEffective communication

Required

Minimum 5 years' Fire Systems experience
Ability to communicate effectively with AHJ's as needed
Excellent phone demeanor and experience with customer service
High School Diploma/GED
Conflict resolution & negotiation capabilities

Preferred

Experience with reading, understanding and creating quotes
NICET and other Fire Certifications
Accurate typing and 10 key pad skills
Proficiency with Microsoft Office (Word, Excel, Outlook) and intranet/internet

Benefits

Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average.
We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Competitive Pay
401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
Disability, Life and AD&D Insurance, 100% Company Paid
Paid Time Off and Holidays
Skills Development, Training and Career Advancement Opportunities

Company

Cintas

twittertwittertwitter
Glassdoor3.7
company-logo
Cintas is a facilities services company that provides uniforms, mats, mops, towels, restroom supplies, first aid, and safety products.
dateFounded in 1968
location
Mason, Ohio, USA
people-size10001+ employees
web-link
https://www.cintas.com

Funding

Current Stage
Public Company
Total Funding
unknown
1983-08-19IPO

Leadership Team

leader-logo
Michael Hansen
Assistant to the CEO

Recent News

Yahoo Finance
Jim Cramer Discusses Cintas’ (CTAS) Latest Offer for UniFirst
2025-12-29
thefly.com
Morning Movers: UniFirst surges following Cintas takeover proposal
2025-12-24
The Motley Fool
Why Unifirst Stock Crushed the Market Today
2025-12-24
Company data provided by crunchbase