Shields Health Solutions · 13 hours ago
Pharmacy Operations Coordinator
Portland, OR
Full-time
Onsite
Mid Level
3+ years expShields Health Solutions is a company focused on providing integrated support to pharmacy staff. The Pharmacy Operations Coordinator will ensure accurate and timely filling and delivery of specialty medications while optimizing workflows and educating pharmacy staff.
BiopharmaHealth CareMedicalPharmaceutical
Responsibilities
Provide support to the hospital pharmacy staff to ensure accurate integration of the Shields Health Solutions Specialty Pharmacy workflows and operations
Provide support to Shields Health Solutions Pharmacy Liaisons based in clinics to optimize workflows within the specialty pharmacy
Educate pharmacy staff on how the specialty pharmacy model serves patients and improves their overall care
Clarify prescription orders with pharmacist and/or clinician as appropriate
Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication
Identify supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids
Answer, resolve and triage inbound inquiries
Manage, organize, and update relevant data using database applications
Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards
Identify trends, resolves problems; recommend improvements; implement change
Actively participate in process improvement initiatives
Act as a value-added business partner to stakeholders throughout the organization
Protect organization's value by keeping information confidential
Update knowledge by participating in educational opportunities; reading professional publications; maintaining networks; participating in professional organizations
Qualification
Required
3+ years of experience or a Bachelor's Degree
Strong interpersonal communication skills
Strong phone skills
Highly proficient in Microsoft Office particularly Excel and Word
Able to quickly learn other programs and able to extract relevant information
Strong organizational skills
Organized
High-integrity
Attention to detail
Dependable
Quality focus
Empathetic
Good listener/communicator
Energetic
Highly motivated
Team player with strong personal and communication skills
Discretion and confidentiality essential as position deals with highly sensitive and private data
Preferred
Nationally certified as a CPhT is preferred but not required
5-8 years of experience as a Pharmacy Technician
Experience working with physicians, nurses, and other healthcare professionals (preferably in a medical clinic)
Knowledge of transplant, hepatitis C, infectious disease (including HIV), and/or oncology a plus
Company
Shields Health Solutions
Shields Health Solutions is a specialty pharmacy accelerator that partners with hospitals to develop and manage specialty pharmacy programs.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$3.5BKey Investors
Evernorth
2025-09-02Corporate Round· $3.5B
2025-09-02Acquired
Leadership Team
Ryan Cassidy
Chief Financial Officer
Daniel Ramey
Chief Operating Officer
Recent News
2025-10-03
2025-09-16
Company data provided by crunchbase