DCH Health System · 2 weeks ago
Patient Dining Assistant (0.0 FTE-Per Diem)
Tuscaloosa, AL
Full-time
Onsite
New Grad, Entry LevelDCH Health System is seeking a Patient Dining Assistant to provide essential dining services to patients. The primary responsibilities include assisting patients with meal ordering, ensuring dietary restrictions are met, and delivering meals in a timely and professional manner.
Health CareHospitalMedical
Responsibilities
Will require, being receptive to, and positively accepting working variable shifts where needed to adequately care for patients and all other areas of nutritional services
Consistently serves each guest in a professional and efficient manner
Instructs each guest, visitor, and family member on the My Dining meal system
Delivers and picks up finished patient trays in a timely manner according to established time constraints
Inventories, records, checks for out-of-date items, and replaces floor stock at established par levels on their designated nursing unit as needed
Has knowledge of My Dining processes and all diet restrictions utilized by the patient, family member, or friend
Have an issued Ascom phone, IPad, and scanner, with them while on duty
Uses Meditech and views their status board often for updates regarding patient needs and limitations
Delivers between meal nourishments (when needed) directly to each guest
Responsible for Quality Assurance control points for the My Dining system ensuring all actions reflects goal of achieving a “5” on patient satisfaction goals including active P.I. meal round surveys
Must participate as a team member by anticipating guest/team member needs and being proactive to the concern, i.e. - Every patient; on every floor/nursing unit; for all meals
Working in the kitchen to dry trays, bag silverware, clean carts, empty retrieval carts, etc., daily as needed
Demonstrates computer literacy to use an IPad computer and its software and Ascom phones
Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation
Performs compliance requirements as outlined in the Employee Handbook
Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self
Requires use of electronic mail, time and attendance software, learning management software and intranet
Must adhere to all DCH Health System policies and procedures
All other duties as assigned regardless of assigned position for that day to ensure uninterrupted services
Qualification
Required
High school graduate or equivalent preferred
Must be able to read and write legibly, speak, and comprehend English and be able to follow written and oral instructions
Absolutely crucial to be able to have positive, verbal communication and one-on-one interaction, with different levels of patients, patient's families, doctor's, nursing, and other staff within the hospital setting
Knowledge and experience working with IPads and P.C.'s is strongly recommended
Working with IPads and computers and using cell-like phones are required
This position will require strong customer relations, communication, prioritization, time management and multi-task skills
Will be required to complete the ServSafe class within six months after hire and score a minimum of 75% on the written test
Must be self-motivated and be able to work independently with minimal supervision
Requires use of electronic mail, time and attendance software, learning management software and intranet
Must adhere to all DCH Health System policies and procedures
Must participate as a team member by anticipating guest/team member needs and being proactive to the concern
Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self
Physical presence onsite is essential
Hearing and vision must be normal or corrected to within normal range
Company
DCH Health System
DCH Health System is an acute care community that is expertise in rendering a wide range of medical services to various patients.
Founded in 1923
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Katrina Keefer
President and Chief Executive Officer
Recent News
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