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FUJIFILM Cellular Dynamics, Inc · 12 hours ago

Solutions Development Technician

US-IL-Hanover Park

Full-time

Hybrid

New Grad, Entry Level

$65K/yr - $65K/yr

FUJIFILM Cellular Dynamics, Inc is part of FUJIFILM North America Corporation and is seeking a Junior Color Management Support Specialist known as Solutions Development Technician. This role involves supporting the development and management of strategic business technologies related to color management products and customer portals, while also providing technical support and enhancing user experience.

BiotechnologyHealth CareManufacturingPharmaceutical

H1B Sponsor Likely

Responsibilities

Support the development, enhancement, and maintenance of Fujifilm’s customer portal content

Support the development, enhancement, and maintenance of Fujifilm’s color management suite, ColorPath SYNC, collaborating with team members

Provide phone and remote support for end users of Fujifilm’s ColorPath SYNC Solutions and for Fujifilm field technicians

Coordinate activation of ColorPath licenses for installation with customers and service team

Review and perform pre-installation assessments relating to ColorPath SYNC Solutions sales

Collect and report software issues (bugs) and enhancement/feature requests

Perform testing of new product features as they are developed

Attend training classes to stay current on both new and existing products

Utilize project management software to keep projects on track

Collaborate on technical documentation relating to new developments and SOPs as needed

Support training classes for ColorPath and related products

Acquire and maintain G7 Expert status and attend ColorPath SYNC installations to identify potential areas for improvement

Provide software demonstrations via web conference or in-office to interested customers

Attend conferences and trade shows to hone skills and foster relationships

Assist with ColorPath SYNC customer data in Salesforce which contains practical license information and share that info to key Fujifilm parties

Qualification

Color management toolsProject management softwareGraphic arts applicationsDigital print experienceSalesforce proficiencyPublic speakingOrganizational skillsTeamwork skillsVerbal communicationWritten communication

Required

BS Degree in Graphic Arts or related study

Comfortable with phone calls, presentations, and public speaking

Strong organizational and project management skills

Builds and maintains positive working relationships

Excellent cross-functional teamwork skills (product management, support, sales, service, and management)

Ability to interact effectively with all levels of staff and management

Ability to work with a high level of integrity and with minimal supervision

Excellent verbal and written communication

Proficiency with Microsoft and Apple operating systems

Proficiency with Microsoft and Adobe graphic arts applications

Other duties as assigned

Valid Driver's License

Ability to travel ~30%

Preferred

Previous experience with color management tools such as ColorPath SYNC

Relevant experience in digital print, content management, color management

Previous experience with backend web platforms

Previous experience with Asana or other project management software

Previous experience with Salesforce or other CRM software

Benefits

Medical, Dental, Vision

Life Insurance

401k

Paid Time Off

Company

FUJIFILM Cellular Dynamics, Inc

Fujifilm Cellular Dynamics, Inc. develops and manufactures biologically relevant human cells derived from induced pluripotent stem (iPS) cells.

Founded in 2004

Madison, Wisconsin, USA

51-200 employees

https://www.fujifilmcdi.com

H1B Sponsorship

FUJIFILM Cellular Dynamics, Inc has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (4)

2021 (1)

2020 (3)