Cedars-Sinai · 10 hours ago
Client Service Manager (Professional Revenue Cycle)
6500 Wilshire Blvd, Los Angeles, CA, 90048, US
Full-time
Onsite
Senior Level
$98K/yr - $172K/yr
5+ years expCedars-Sinai is a leading healthcare organization recognized for its excellence in patient care. The Revenue Cycle Client Services Manager oversees client relationships within Physician Billing Services, ensuring effective coordination of revenue cycle activities and addressing client concerns while managing personnel and operational efficiency.
CommunitiesHealth CareMedicalNon Profit
Responsibilities
Coordinates all on-boarding activities related to the revenue cycle for new providers including but not limited to: understanding of services to be provided, charge documents, EMR and Practice Management system set up, workflows for charge capture identified and documented, time of service collection process, and client expectations
Has a good understanding of services provided by the client and how these services are accurately billed to payers
Functions as the primary point of contact for the client to front-end revenue cycle issues and helps streamline business operations as they relate to the revenue cycle. Works collaboratively with coding/compliance departments to ensure providers are receiving appropriate training and feedback
Works in close partnership with the operational management team and all PBS departments in order to be proactive in assuring successful charge entry, resolution of accounts receivable and patient satisfaction
Guides and participates with appropriate PBS management team members in conducting “special projects” as requested by the client
Participates in monthly management meetings to organize, coordinate and enhance service functions and provides monthly Client Activity Summaries and Progress Reports to Executive Management
Maintains regular communications with Coding Department to monitor APCs and resolves subsequent coding issues
Supports Operations as appropriate in calls or face-to-face meetings on behalf of clients to resolve reimbursement issues with difficult payers
Handles in a professional and confidential manner all correspondence, documentation, and files Personnel Management. Responsible for managing personnel, including the preparation of employee performance reviews; job interviewing and hiring; determination of raises, promotions, transfers, and terminations
Manages daily activities, including determining specific employee work assignments. Reviews employee activities for completeness, accuracy, and effectiveness, adjusting staff workload and/or monitoring staff productivity
Counsel's employees regarding work, attendance, etc. as appropriate, and within departmental guidelines analyses reports on, and provides recommendations for billing, collection, and accounts receivable results, such as A/R aging, volumes and trends
Recommends Epic system changes as appropriate, documents monthly trends for the key performance indicators of aging days, charges, revenue, denials trend and quality reviews. Includes analysis of these trends and action plans for resolution, as appropriate
Understands trends and issues affecting collections for overall divisions as well as specific physicians; compiles research and reports for director and physicians accurately and timely
Prepares and delivers oral and written presentations to PBS Director and client, keeps employees advised of client issues and concerns. Communicates in a clear, effective, and timely manner
Attends monthly or quarterly meetings with Departmental Managers and Supervisors to discuss client progress. Works closely with other Supervisors and Managers to resolve issues identified during report analyses, and to decide upon future plans of action
Qualification
Required
A minimum of 5 years of hands on medical (physician) billing experience, with full understanding of all aspects for pro-fee revenue cycle including reimbursement and A/R management or the equivalent required
A minimum of 5 years of experience and a working knowledge of CPT and ICD-10 coding, as well as State and Federal regulations and guidelines required
High School Diploma or GED required
Preferred
Bachelor's degree in healthcare, business management, finance, economics, hospital administration or a related major
Benefits
Paid time off
403(b)
Company
Cedars-Sinai
Since its beginning in 1902, Cedars-Sinai has evolved to meet the healthcare needs of one of the most diverse regions in the nation, continually setting new standards for quality and innovation in patient care, research, teaching and community service.
10001+ employees
H1B Sponsorship
Cedars-Sinai has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (78)
2024 (91)
2023 (81)
2022 (92)
2021 (92)
2020 (65)
Funding
Current Stage
Late StageTotal Funding
$63.31MKey Investors
American Academy of Orthopaedic SurgeonsCalifornia HealthCare FoundationNational Heart, Lung and Blood Institute
2023-12-01Grant· $0.01M
2023-05-25Grant· $28M
2022-06-16Grant· $7M
Leadership Team
Thomas Priselac
President/CEO
David Wrigley
Executive Vice President Finance, CFO and Treasurer
Recent News
Medical Xpress - latest medical and health news stories
2025-12-17
Medical Xpress - latest medical and health news stories
2025-12-17
Company data provided by crunchbase