Zenlayer · 12 hours ago
Data Center IT Technician
Akron, OH
Full-time
Onsite
Entry Level
1+ years expZenlayer is a global edge cloud services provider headquartered in Los Angeles and Shanghai. The Data Center IT Technician is the first line of defense for infrastructure, responsible for the physical installation of equipment, managing cable infrastructure, and performing basic hardware troubleshooting to ensure 100% uptime for clients.
Cloud ComputingInformation TechnologyISPOptical CommunicationSoftwareTelecommunications
Responsibilities
Provide on-site support and operation management for our customer’s data center
Install, label, and test copper (Cat6) and fiber optic (LC/SC/MPO) cables. Ensure all cabling meets Zenlayer’s high standards for neatness and airflow
Perform "Smart Hands" tasks including power cycles, component swaps (RAM, Hard Drives, Fans), and basic BIOS/IPMI configurations
Process incoming and outgoing shipments. Track hardware assets using our internal DCIM (Data Center Infrastructure Management) tools to ensure 100% inventory accuracy
Conduct regular "floor walks" to monitor environment (temperature/humidity) and check for equipment alarm lights or security breaches
Document all work performed via a ticketing system and provide clear handovers to the next shift
Perform other duties and special projects as needed
Qualification
Required
1+ years in a technical environment
Excellent time management and communication skills
Basic understanding of computer hardware and software
Ability to lift up to 50 lbs. regularly
Ability to work on ladders and in confined spaces (under floors or behind racks)
This position is shift-based. Candidates must be flexible to work rotating schedules
Preferred
Bachelor's degree in computer science or related field is preferred
Fluent in English; ability to communicate in Mandarin Chinese is a significant advantage for collaborating with our global operations centers
Company
Zenlayer
Zenlayer operates as a software-defined network and services provider.
201-500 employees
H1B Sponsorship
Zenlayer has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2023 (1)
2022 (1)
2021 (2)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
$102MKey Investors
MDI VenturesForebright CapitalF&G Venture
2022-01-04Series C
2021-05-12Series C· $62M
2019-08-15Series B· $30M
Leadership Team
Joe Zhu
Founder & CEO
Craig Kaplan
Executive Vice President, Business Growth
Recent News
2025-10-29
2025-10-09
2025-09-12
Company data provided by crunchbase