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Festival Foods · 11 hours ago

Deli Assistant Department Manager - PM

Eau Claire, WI

Full-time

Onsite

New Grad, Entry, Mid Level

0+ years exp

Festival Foods is a Wisconsin grocer committed to exceptional service and community support. The Deli Assistant Department Manager - PM will lead a team in deli operations, ensuring customer satisfaction and operational excellence.

CommunitiesFood and Beverage

Responsibilities

Assist the Deli Department Manager in achieving labor goals and contribute to departmental gross profit objectives, focusing on shrink control and efficient operations

Lead, coach, and reinforce Festival culture, guest service, and performance expectations. Train and develop associates, ensuring high retention rates and consistent performance

Provide outstanding customer service, resolve guest concerns, and live the boomerang principle by ensuring a memorable and positive experience for all

Maintain inventory levels, ensure correct pricing, and manage special orders. Take action on sales floor and back-stock conditions, addressing any areas of opportunity

Work with the Deli Department Manager on performance reviews, coaching sessions, and store sales. Assist in interviewing and hiring new associates

Ensure safety standards are upheld and that all necessary food safety logs and procedures are followed

Provide consistent feedback, support, and additional training to associates after their initial 30, 60, and 90 days of hire

Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences

Other duties as assigned

Qualification

Industry KnowledgeFood Safety CertificationLeadership SkillsSafety AwarenessCommunication SkillsTeam DevelopmentGuest ExperienceOperational ExcellenceSupport & TrainingCollaboration

Required

Experience in a supervisory role with strong interpersonal skills and the ability to motivate and manage a diverse team in a fast-paced environment

Strong understanding of the retail food business, merchandising, and perishable department operations, with the ability to make timely and effective decisions

Excellent communication skills and the ability to effectively deal with both associates and guests

Knowledge of all safety requirements and company safety policies, including proper training on equipment such as slicers, fryers, ovens, and more

ServeSafe certification (Festival will pay for certification if not already certified)

At least 6 months of experience in a Counter Lead or Night Lead position

Benefits

Associate Discount Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!

Weekly Pay & Premium Pay Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.

Two-Week Advanced Scheduling Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.

Vision & Dental Insurance Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.

Support Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.

Save for Your Future Offering a 401(k), we’re proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals.