Apply on Employer Site

The Container Store · 4 hours ago

Designer/Sales Specialist In-Store

Raleigh, NC

Full-time

Onsite

Entry, Mid Level

2+ years exp

The Container Store is the leading specialty retailer of storage and organization products in the United States, and they are seeking a Designer/Sales Specialist to drive results through designing custom spaces and providing exceptional customer service. The role involves collaborating with customers, closing sales, and leading the sales floor while maintaining strong communication with managers and support partners.

Customer ServiceDeliveryFurnitureHome DecorOffice SuppliesRetail

Responsibilities

Collaborates and works with customers to design customized plans in a clear and professional manner

Drives all the services available with each customer interaction: In-Home Designing, In-Home Organizing, installation, financing, and loyalty

Focuses on closing sales efficiently, to build repeat and referral business with customers

Consistently maintains clear communication with Managers and Support Center partners to seamlessly complete projects from inquiry to installation to achieve sales goals

Leads the sales floor and performs other tasks or duties in partnership with Managers

Remains current with The Container Store training, selling, product knowledge, promotions, processes and philosophies when interacting with customers and store employees

Actively leads and participates in the daily maintenance of the custom space area and visual presentation of the store

As a brand ambassador, enthusiastically drives, motivates, and supports all company initiatives by modeling and coaching professional and productive behaviors with store employees to achieve store goals

Proficiently and consistently uses company tools and email

Qualification

Design experienceSales experienceSpatial intelligenceComputer skillsRetail trendsCommunicationTime managementOrganizational skillsAttention to detailDecision making

Required

Design experience and spatial intelligence

Excellent communication and follow-up skills

Maintains professional appearance and wears required dress code when representing The Container Store

Knowledge and passion for following trends in the custom closets and retail industry

Strong computer skills

Ability to work in a constant state of alertness and a safe manner

Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs

Ability to communicate clearly and effectively in a professional manner, both orally and in writing, at all levels within and outside the organization

Ability to quickly separate the mission-critical tasks from the lower priority tasks; focuses on the most value-added projects of the day or week

Strong time management and organizational skills with the ability to successfully manage multiple projects at once

Possesses focused attention to detail while working quickly and accurately under pressure

Makes strategic and effective decisions in the best interest of our customers and our company, taking care to objectively process information

Preferred

College degree preferred

2-5 years sales and clientele experience preferred

Benefits

Competitive health, dental, and vision plans to keep you and your loved ones well.

401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.

Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.

Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).

Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.

Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.

Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).

We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.

Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.