YMCA of Metropolitan Washington ยท 1 day ago
YMCA Arlington - P/T Membership Service Representative
The YMCA of Metropolitan Washington is one of the largest charities in the Metropolitan DC area, committed to nurturing the potential of kids and promoting healthy living. The Membership Service Representative (MSR) plays a key role in delivering outstanding customer service to members and guests, handling responsibilities such as membership sales, financial transactions, and providing information about branch programs.
AssociationCommunities
Responsibilities
The Member Services Representative handles a variety of responsibilities for members and prospective members including membership sales, tours, membership renewals, and data entry
Serving as the key resource point for information regarding branch programs, activities, merchandise, and other general communication needs in providing information by phone or in person
Responsible for all financial transactions at the registration desk, which may include program registration, authorized disbursements, and merchandise sales
Providing outstanding customer service to all members, guests, staff and the community at-large
Qualification
Required
Must be at least 18 years of age
High school diploma
Clear the local jurisdiction requirements for criminal background check
Customer service experience
Benefits
10% employer-funded retirement plan with vesting after two years of service and 1000 hours worked each year
403(b) employee retirement savings plan
Free YMCA membership
Numerous professional development opportunities
An exciting and collaborative work environment
The ability to work with creative, talented and diverse individuals