Methodist Health System · 9 hours ago
Patient Service Representative-Liver Institute
Dallas, TX
Full-time
Onsite
Entry Level
2+ years expMethodist Health System is a prominent healthcare organization in North Texas, seeking a Patient Service Representative for their Liver Institute. The role involves greeting and scheduling patients, registering them into the system, and serving as a liaison between patients and clinical support staff.
BiotechnologyFitnessHealth CareMedical
Responsibilities
Maintains strictest confidentiality
Greets patients in a prompt, courteous and helpful manner
Checks-in patients, verifies and updates demographic and insurance information to the medical record. Assists patients with ambulatory difficulties. Follows office scheduling policies. Collects payments and enters charges into computer system
Registers new patients into computer system and verifies all patients’ addresses, telephone numbers and insurance information
Answers telephone, screens calls, takes messages, and conveys information to appropriate parties. Proficiency with medical office technology systems
Maintains work area and reception area in neat and orderly manner
Advises Practice Manager of problems and concerns in the Front Office and helps in problem solving
Attends educational and staff meetings as scheduled
Determine and input daily balance of charges and receipts as assigned by the Office Manager
Follows established policies and procedures; adheres to OSHA Regulations. Must be able to work with other staff members to foster a team approach to the highest quality of patient care and staff cooperation. Must be able to support the clinic efficiency and cohesion
Qualification
Required
Must have reliable transportation
Maintains strictest confidentiality
Greets patients in a prompt, courteous and helpful manner
Checks-in patients, verifies and updates demographic and insurance information to the medical record
Assists patients with ambulatory difficulties
Follows office scheduling policies
Collects payments and enters charges into computer system
Registers new patients into computer system and verifies all patients' addresses, telephone numbers and insurance information
Answers telephone, screens calls, takes messages, and conveys information to appropriate parties
Proficiency with medical office technology systems
Maintains work area and reception area in neat and orderly manner
Advises Practice Manager of problems and concerns in the Front Office and helps in problem solving
Attends educational and staff meetings as scheduled
Determine and input daily balance of charges and receipts as assigned by the Office Manager
Follows established policies and procedures; adheres to OSHA Regulations
Must be able to work with other staff members to foster a team approach to the highest quality of patient care and staff cooperation
Must be able to support the clinic efficiency and cohesion
Knowledge of front office procedures and medical terminology
Excellent grammar and spelling skills
Skill in greeting patients and answering the telephone in a pleasant and helpful manner
Ability to speak clearly and concisely
Ability to read, understand, and follow oral and written instruction
Ability to sort and file materials correctly by alphabetic or numeric systems
Ability to establish and maintain effective working relationships with patients, employees, and the public
High school education or equivalent
Strong communication skills with consistent incorporation of judgement and discretion
Previous typing or data entry at 40 wpm experience
Frequent mobility and/or sitting required for extended periods of time
Some bending and stooping required
Requires occasional lifting up to 50 pounds of boxes of paper
Requires manual dexterity to operate office technology
Requires eyesight correctable to 20/20 to read numbers, policies, and computer terminals
Requires hearing within normal range for telephone use
Travel to local satellite throughout DFW for designated clinic days is required
Preferred
Working knowledge of medical terminology and coding preferred
Previous two years in a front office using medical management software preferred
Benefits
Medical, dental, and vision insurance
A matched retirement plan
An employee wellness program
Company
Methodist Health System
Methodist Health System is a faith-based organization that aims to improve and save lives through compassionate and quality healthcare.
10001+ employees
H1B Sponsorship
Methodist Health System has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (6)
2023 (8)
2022 (10)
2021 (2)
2020 (7)
Funding
Current Stage
Late StageLeadership Team
Drew Shea
Chief Financial Officer - Methodist Medical Group
Edward Sopiarz
Chief Financial Officer
Recent News
Business Journals
2022-01-27
2022-01-15
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