Customer Service Representative - Part-Time jobs in United States
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XPO · 12 hours ago

Customer Service Representative - Part-Time

XPO is a top ten global provider of transportation services, and they are seeking a Customer Service Representative to support their operations. The role involves communicating with various locations, handling phone calls, and managing documentation and billing processes.

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Responsibilities

Communicate and coordinate with terminal and shop locations about commercial invoicing
Answer and direct phone calls and/or video calls during set work hours
Recognize and resolve documentation errors
Perform general clerical duties as assigned, filing, data entry and billing
Review billing statements for accuracy and process for payment
Resolve invoice matching issues within the AP system

Qualification

Customer service experienceMicrosoft OfficeTyping skills10-key skillsTransportation experienceVerbal communicationWritten communication

Required

2 years of customer service experience
Strong computer, typing and 10-key skills
Experience with Microsoft Office
Available to work a variety of shifts, including days, evenings, nights and weekends
Walk and/or stand for extended periods in a climate-controlled office environment

Preferred

Transportation experience
Excellent verbal and written communication skills

Benefits

Competitive and comprehensive benefits options available for those scheduled to work 30 hours or more/week

Company

XPO is a provider of freight transportation and logistics services.

Funding

Current Stage
Public Company
Total Funding
$741M
2017-07-17Post Ipo Equity· $666M
2012-06-14IPO
2011-09-01Post Ipo Equity· $75M

Leadership Team

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Mario Harik
Chief Executive Officer
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Jay Silberkleit
Chief Information Officer
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Company data provided by crunchbase