XPO · 6 hours ago
Customer Service Representative - Part-Time
Columbus, OH
Full-time, Part-time
Onsite
Entry, Mid Level
$21.46/hr - $24.68/hr
2+ years expXPO is a top ten global provider of transportation services, and they are seeking a Customer Service Representative to support their operations. The role involves communicating with various locations, handling phone calls, and managing documentation and billing processes.
LogisticsShipping Broker
Responsibilities
Communicate and coordinate with terminal and shop locations about commercial invoicing
Answer and direct phone calls and/or video calls during set work hours
Recognize and resolve documentation errors
Perform general clerical duties as assigned, filing, data entry and billing
Review billing statements for accuracy and process for payment
Resolve invoice matching issues within the AP system
Qualification
Required
2 years of customer service experience
Strong computer, typing and 10-key skills
Experience with Microsoft Office
Available to work a variety of shifts, including days, evenings, nights and weekends
Walk and/or stand for extended periods in a climate-controlled office environment
Preferred
Transportation experience
Excellent verbal and written communication skills
Benefits
Competitive and comprehensive benefits options available for those scheduled to work 30 hours or more/week
Company
XPO
XPO is a provider of freight transportation and logistics services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$741M2017-07-17Post Ipo Equity· $666M
2012-06-14IPO
2011-09-01Post Ipo Equity· $75M
Leadership Team
Mario Harik
Chief Executive Officer
Jay Silberkleit
Chief Information Officer
Recent News
Investor's Business Daily
2025-12-17
2025-12-16
2025-12-15
Company data provided by crunchbase