NEOGOV · 7 hours ago
Veterans Claim Representative I/II - Extra-Help Veterans Claim Representative II
Merced County Human Services Agency 2115 Wardrobe Ave. Merced, CA
Full-time
Onsite
Entry, Mid Level
$41K/yr - $50K/yr
1+ years expNEOGOV is seeking a Veterans Claim Representative II to assist veterans and their dependents with claims processing. The role involves gathering necessary information, entering data into the system, and providing guidance to other employees.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Assists veterans and their dependents in the initiation, development, and processing of claims for disability compensation, pensions, insurance benefits, vocational rehabilitation, hospitalization, medical care, loan guarantee benefits, and civil service benefits
Procures necessary information and affidavits to support claims
Enters veteran/claimant data into computer system to establish a data base for the system
Works with public and private community agencies in counseling veterans
Provides instruction, guidance and technical advice to other employees and reviews their work for adequacy and accuracy
Prepares and files claims and presents appeals as necessary and prepares required reports
Qualification
Required
One (1) year of responsible experience in work involving public contact, interviewing or counseling or closely related field
Equivalent to the completion of two (2) years of college. Additional qualifying experience may substitute for the required two (2) years of college on a year-for-year basis
Two (2) years of responsible experience in work involving public contact, interviewing or counseling or closely related field
Equivalent to the completion of two (2) years of college. Additional qualifying experience may substitute for the required two (2) years of college on a year-for-year basis
Operate a personal computer and other office equipment, including repetitive hand and arm motions
Frequent use of hand-eye coordination
Occasionally operate a motor vehicle
Occasionally lift up to 10 pounds
Communicate effectively with others in person and over the telephone
Analyze data, interpret directions, procedures and regulations, and develop appropriate responses
Perform job duties under stressful conditions
Respond appropriately to situations
Maintain confidential information in accordance with legal standards and/or County regulations
Regular attendance is an essential function
Knowledge of Federal, State and local laws and regulations pertaining to veterans rights, benefits and obligations
Knowledge of interviewing and counseling techniques
Knowledge of community resources generally available to those in need of aid
Knowledge of supervisory techniques
Knowledge of evidence as it pertains to Veterans Administration hearings and appeal procedures
Ability to interpret requirements for evidence as it pertains to Veterans Administration hearings and appeal procedures
Ability to interpret Federal and State laws governing veteran's benefits
Ability to analyze data and draw sound conclusions
Ability to establish and maintain effective working relationships with those contacted
Ability to communicate effectively, both orally and in writing
Ability to research, analyze, and develop documentation for claims
Benefits
Medical Insurance - Merced County offers multiple Medical Plans and contributes towards employee and dependent premiums. Medical plan availability varies based on bargaining units.
Dental Insurance - Delta Dental
Vision Insurance - VSP
State Disability Insurance (SDI)
County-paid Life and Accidental Death & Dismemberment Insurance
The County offers a 457 Deferred Compensation Plan.
The retirement plan is a defined benefit plan administered pursuant to the County Employees Retirement Law of 1937 and other provisions of the California Government Code.
Employee Assistance Program (EAP)
The County of Merced has partnered with Employee Savings Tickets to provide discounted coupons and tickets for all county employees to attractions throughout the state and out-of-state.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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