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Mid Penn Bank · 10 hours ago

Financial Center Assistant Manager - Jonestown Road

Harrisburg, PA, US

Full-time

Onsite

Entry, Mid Level

2+ years exp

Mid Penn Bank is actively seeking a Financial Center Assistant Manager to join our team in the Jonestown Road Financial Center in Harrisburg, PA. The Financial Center Assistant Manager is responsible for the day-to-day supervision of the team and operations, as well as being an active member of the Sales and Service team to achieve sales and performance objectives.

BankingFinanceFinancial Services

No H1B

Responsibilities

Oversees and ensures that the Financial Center operates in compliance with the company’s operating policies and procedures related to the processing of deposits, withdrawals, check cashing, cash handling, and other transactional and security operations

Manages financial center operations. Educates staff on policies and procedures. Ensures office is following sound business practices. Conducts audits and ensures that regulatory and compliance requirements are followed

Ensures financial center has necessary resources to successfully support customer needs (cash, staffing, etc.)

Reviews work, provides guidance, and makes decisions within scope of authority

Maintains security controls to protect the facility against criminal and fraudulent operations and unnecessary risk or exposure

Assists new and existing customers with various financial needs including, but not limited to, opening and servicing deposit accounts, originating consumer loans and conducting loan closings, identifying opportunities to expand customer relationships by educating and offering additional products and services, making referrals and introductions to other lines of business, processing transactions on the teller line as needed

Partners with the manager to establish specific sales and service goals for the office and implements strategies to achieve these goals. Leads team by example as a top performer in sales and service goal achievement

Supervises assigned employees. Manages schedules, assigns work, monitors performance. Acts as a role model. Ensures customers are treated with respect and that all team members provide exceptional customer service

Has knowledge of and the ability to perform the essential duties assigned to all staff

Performs tasks, which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances

Regular and predictable attendance is required

Qualification

Supervisory skillsCustomer serviceFinancial operations knowledgeMicrosoft WordMicrosoft ExcelNotary experienceMathematics skillsReading skillsInterpersonal skillsCommunication skills

Required

A minimum of two (2) years' related work experience or specialized financial education and training normally required

Ability to obtain and properly maintain a National Mortgage Licensing Registration (NMLS #) in order to take applications for loans that are secured by residential real estate is a requirement of this position

Ability to work a flexible schedule as required to meet operating needs

Proficient reading, writing, grammar, and mathematics skills

Proficient interpersonal relations and communicative skills

Proficient PC skills, including working knowledge of Microsoft Word and Excel

Knowledge of policies and procedures

Supervisory skills sufficient to manage employees

Ability to sit, stand, walk, bend, stoop, reach with hands or arms, use hands to manipulate objects, handle or feel, and lift items weighing 50 lbs. or less

Visual, auditory and speaking skills

Valid driver's license is required